How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Premier Block Management Reviews

http://www.pbm-property.com

PBM is a customer-focused building management company

Service

ratings over the past year

Displaying all 1,944 reviews

Chair, Residents' Association

Feefo Verified

Bournemouth

9 years ago

What Chair, Residents' Association said about Premier Block Management:

Our Property Manager John James has always been helpful and courteous. I be...

Our Property Manager John James has always been helpful and courteous. I believe that the quality of customer service from PBM improved markedly since he took over our site. When problems arise, I am...

Rajiv Kakar

Feefo Verified

9 years ago

What Rajiv Kakar said about Premier Block Management:

Superb

John was exemplary in supporting my request for help setting up on the mailing list.

Daniel Adamides

Feefo Verified

9 years ago

What Daniel Adamides said about Premier Block Management:

Excellent service by Premier Block Management

Alex responded quickly and professionally. Thank you!

Matthew Stuart

Feefo Verified

9 years ago

What Matthew Stuart said about Premier Block Management:

Pretty slow

Took two weeks to solve a very simple problem but Stephen seemed a nice chap.

Gary Cane

Premier Block Management

9 years ago

We always look to learn from mistakes so thank you for your feedback. We can see you e-mailed at 23:04 on 3rd Jan and we responded on 5th at 11:42 confirming the contractor would be attending site to attend to the problems with the TV signal. The contractor did visit site, but they needed to order a part for the aerial to fix it. They returned on the 11th Jan with the part to complete the repair. We can see that we did not communicate to you that the contractor had to obtain a part and that would cause a delay. Clearly this was important to communicate and we are sorry for any inconvenience this may have caused. We are glad your TV signal is now back to normal and your experience with Steven was pleasant.

Bharat Vora

Feefo Verified

Bow , London

9 years ago

What Bharat Vora said about Premier Block Management:

very good customer service Steven Du is very efficient in arranging and ca...

very good customer service Steven Du is very efficient in arranging and carrying out service

Charlotte Bosley

Feefo Verified

9 years ago

What Charlotte Bosley said about Premier Block Management:

Excellent service by Premier Block Management

Steven dealt with my request promptly

Fiona Aziz

Feefo Verified

Slough

9 years ago

What Fiona Aziz said about Premier Block Management:

Lucy is a star.

I like to give good feedback to Lucy Greene. She has given me 100% excellent customer service. She was very understanding on the phone, very friendly and resolved our sky signal issue.

Dean Murphy

Feefo Verified

9 years ago

What Dean Murphy said about Premier Block Management:

Good service

Used the out if hours service and they could not be more helpful

Pamela Puig

Feefo Verified

9 years ago

What Pamela Puig said about Premier Block Management:

Professional Staff that obviously enhoy their job

All the staff that I have dealt with at PBM have been professional, efficient and also cheerful to deal with.

Trusted Customer

Feefo Verified

9 years ago

Excellent and efficient service, friendly and supportive to cumstomers

I firstly found out about PBM when buying a flat in one of the buildings that they manage. Whenever I needed their help and advice they not only provided an efficient and highly professional service,...

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo