The website was easy to navigate and the information was clear and concise. The online quoting and ordering system is simple and quick to use. Thumbs up from me!
Date of purchase: 03/28/2013
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Trusted Customer
Feefo Verified
13 years ago
Excellent. Very positive experience. Very knowledgeable staff.
Date of purchase: 03/28/2013
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Trusted Customer
Feefo Verified
13 years ago
Good advice with friendly and knowledgeable service. Recommended.
Date of purchase: 03/26/2013
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Trusted Customer
Feefo Verified
13 years ago
Very easily understood and no confusing jargon. Great!
Thanks for taking the time to leave us feedback - and for speaking with me earlier. It's always better to explain things over the phone - and I'm glad we've resolved everything.
Looking at your policy – the queries you had and the way we answered them – it’s clear that we could’ve done more to effectively communicate what was happening, and what had to happen. I'm sorry this didn't happen.
Your experience has highlighted a shortcoming and we’re making plans to stop something similar happening again.
Again, it was great to talk to you. And I really hope we can help you again soon.
If you have any questions or queries you email me: kerriann.hockley@policybee.co.uk, or call me directly on 0845 872 5073.
Kerri-Ann Hockley
Head of Sales
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.