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PolicyBee Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,351 reviews

Trusted Customer

Feefo Verified

13 years ago

Excellent. Very easy to use.

Date of purchase: 04/04/2013

Trusted Customer

Feefo Verified

13 years ago

Had some queries. Called and they were answered professionally. Easy to setup as well.

Date of purchase: 04/04/2013

Trusted Customer

Feefo Verified

13 years ago

I have requested twice now an invoice for my insurance purchase. This was not received with…

I have requested twice now an invoice for my insurance purchase. This was not received with my certificate and I have not been given the courtesy of a reply and more importantly an invoice.

PolicyBee

13 years ago

Thank you for your feedback. We're so sorry that this slipped off our radar. My colleague Mark has just emailed your invoice. Hopefully this reached you OK? We've now updated our website so that everyone who buys from us automatically gets an invoice to stop this happening again. Sorry again. If you have any questions feel free to get in touch with Mark (his details are on his email) or you can email me vicky.pont@policybee.co.uk. Sorry again, and thanks for your patience. Vicky Pont

Date of purchase: 04/01/2013

Trusted Customer

Feefo Verified

13 years ago

I was impressed with the prompt answering of the phone line when I got stuck on…

I was impressed with the prompt answering of the phone line when I got stuck on the online from. Very quick, helpful AND I even talked to the same person when I had to call back - very unusual...

Date of purchase: 04/01/2013

Trusted Customer

Feefo Verified

13 years ago

Very pleased with the fast policy setup and excellent communication with staff.

Date of purchase: 04/02/2013

Trusted Customer

Feefo Verified

13 years ago

Great staff and service

Date of purchase: 04/02/2013

Trusted Customer

Feefo Verified

13 years ago

Quick and easy to complete!

Date of purchase: 03/31/2013

Trusted Customer

Feefo Verified

13 years ago

I chose this out of a number of professional liability insurance offers because it seemed clear,…

I chose this out of a number of professional liability insurance offers because it seemed clear, to the point, friendly and no-nonsense. Very appealing indeed. Dare I say it in the context of...

Date of purchase: 03/31/2013

Trusted Customer

Feefo Verified

13 years ago

I've just taken out company insurance and I can't rate the service I received from…

I've just taken out company insurance and I can't rate the service I received from Policybee highly enough. The sales advisor I spoke to was courteous, listened to all my queries and investigated my...

Date of purchase: 03/25/2013

Trusted Customer

Feefo Verified

13 years ago