I have been paying in to Petplan for many years and never before made a claim. I just felt that it was an important "insurance" just in case something catastrophic happened. I am naturally...
My claim was incorrectly refused. I rang up and was told it was a ‘mistake’ and would be reassessed. I have heard nothing in 2 weeks, yet it took 2 days to incorrectly refuse. Not what we need at...
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Rebecca
Petplan
3 months ago
Hi Christopher,
I'm very sorry to hear this, please may I ask you to email social@petplan.co.uk with your policy details and I can see if we can get this resolved for you.
Thanks, Becky - The Petplan Team
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