Petplan Reviews

Processed my claim quickly, although did deduct a strange £6ish for "fees owing" - not sure why when the fees were paid by direct debit to the renewal date! However, happy to use them again for my...

Application was quick and simple, Documents came quickly, I have my 2 cats covered for life, no intention of changing, have tried other insurers but have to say Petplan is the best.

Everyone I spoke to was helpful, knowledgeable, not pushy, gave the details of the policy in none technical language and altogether a very good experience. The reason I contacted pet plan was...

Very helpful as it was a complicates quote

This was my first contact with Petplan and it was purely to arrange pet cover so there were no complications. As I would expect therefore it was all dealt with in an efficient manner and the...

Following the recent death of my old dog and then insuring a new dog, the customer service people at Petplan made everything so easy but they were so sympathetic without being 'over the top'. I also...

Good, quick service on phone. Always very pleasant and helpful. Thank you Petplan

I had to call and ask for a policy document twice, despite my complaint they would not send me it by recorded delivery, I waited ages for it. absolutely terrible service.

Really good experience thanks

two different quotes on two different days ?