We have used Pet Plan for a number of years and recently lost our old boy. Unable to stand the empty house we have got a new puppy and he came with the Months free insurance which unfortunately we...
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Trusted Customer
13 years ago
The lady I spoke to on the phone could not have been more helpful
I was a little disappointed when I was told that, owing to my young pup having had treatment for vomiting after eating, I think, a daffodil bulb, that Petplan would not cover him for anything stomach...
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Date of purchase: 03/20/2013
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Trusted Customer
Feefo Verified
13 years ago
I found taking out a new poilcy very easy to do over the phone.
Very helpful when I had to provide more information and I am very happy with the outcome. Pleased that I am continuing with the insurance cover with Petplan.
The Pet Plan telephone operator was polite and clearly experienced and knowledgeable. However, I found the call very time consuming and it was difficult to remember all the detail. Because of this...
I am still waiting for a replacement policy for bambi as you had put an exclusion clause for her teeth I then called and explained that I had called dog trust about my concerns that you had about her...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.