How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,383

287

70

33

73

2,846

ratings over the past year

Displaying all 72,657 reviews

Trusted Customer

Feefo Verified

13 years ago

I was told that Petplan was the best, and now I know. I had to put…

I was told that Petplan was the best, and now I know. I had to put in claim and I got my cheques within a couple of weeks. Amazing...I am impressed. It is one less thing to get worried about!

Date of purchase: 04/23/2013

0

Trusted Customer

Feefo Verified

13 years ago

Very understanding and sympathetic to Archie's condition. Also clear in explaining the new cover we…

Very understanding and sympathetic to Archie's condition. Also clear in explaining the new cover we took out for our second dog Tilly. I'm pleased with Petplan's service.

Date of purchase: 05/14/2013

0

Trusted Customer

Feefo Verified

13 years ago