no complaints , calling your telephone service was a pleasure very good service, claims were dealt with in a very professional manner no problems, petplan paid bill to vets quickly ,
I am happy continuing to use petplan as they are always excellent over the phone and appear to have provided us with sufficient and timely support in the past.
They are only not excellent in not...
very efficient, helpfull on the phone.
The only time I had an issue was when i was taking a new policy and I couldnt understand the asian accent of the man i was talking to.
I was so pleased with the way you said you would refund my previous cats first payment because she was killed within the 14 days of receiving the plan that was back in September but your feed back...
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