From my initial call to petplan to extend an existing policy, to the time this transaction was completed, was the most long winded and arduous experience, when it should have been pretty simple. ...
Hard to say as not needed the service but providing the required info on a cold call was quite difficult and rather stressful. Too much info to take in during a cokd call luckily had already planned...
Continuation of the policy for our new cat from the Cats Protection was fairly easy, but the phonecall to set it up was a bit longwinded.
I like your correspondence with the signee's pet details...
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Date of purchase: 12/14/2013
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Trusted Customer
Feefo Verified
12 years ago
The service was prompt, informative and well mannered.Everything I've come to expect from Petplan.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.