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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,360

279

70

33

72

2,814

ratings over the past year

Displaying all 72,680 reviews

Trusted Customer

Feefo Verified

12 years ago

Improvements need to be made on the information provided on the exceptions - for an…

Improvements need to be made on the information provided on the exceptions - for an eye infection they originally included skin which on querying it they confirmed it was a mistake also the eye...

Date of purchase: 01/04/2014

0

Trusted Customer

Feefo Verified

12 years ago

Very happy to date

Date of purchase: 01/02/2014

0

Trusted Customer

Feefo Verified

12 years ago

Very good service, the only annoying thing is that every time I add new animal…

Very good service, the only annoying thing is that every time I add new animal to existing policy, I have to listen again and again to the same script being read.

Date of purchase: 01/03/2014

0

Trusted Customer

Feefo Verified

12 years ago

Easy to apply online documents came through very quickly

Date of purchase: 01/03/2014

0

Trusted Customer

Feefo Verified

12 years ago

Lady was informative

Date of purchase: 01/05/2014

0

Trusted Customer

Feefo Verified

12 years ago

Clear explanations about types of cover

Date of purchase: 01/02/2014

0

Trusted Customer

Feefo Verified

12 years ago

I havent actually used Petplan, I have secured a policy for my pet rabbits - the…

I havent actually used Petplan, I have secured a policy for my pet rabbits - the site was easy to use, quick. Might be worth reconsidering the questions to get more qualitative data?

Date of purchase: 01/02/2014

0

Trusted Customer

Feefo Verified

12 years ago

Superb customer service whilst arranging cover for my dog. Everything explained clearly and all queries…

Superb customer service whilst arranging cover for my dog. Everything explained clearly and all queries answered compentantly.

Date of purchase: 01/04/2014

0

Trusted Customer

Feefo Verified

12 years ago

I purchased insurance on line and found it to be quick and easy

Date of purchase: 01/03/2014

0

Trusted Customer

Feefo Verified

12 years ago

Very friendly, explained all in great detail and was very helpful to take out the…

Very friendly, explained all in great detail and was very helpful to take out the right plan for my husky Siberian dog, and explained the difference of policy's to help me understand what was best...