Phone conversation needed to include a lot of information, so a little rushed. Documents took a while to arrive; about 7 days. It would be good to manage customer expectations on this.
It was hard to understand the man on the phone due to a very strong accent, however he was very helpful and i got the cover that was best suited to my dogs needs. I am still waiting for the paperwork...
quick and easy to apply for.No daft question, and good clear and easy to answer application form.a very straightforward process.and i will recomend to my family and friends
The on-line form is quick and easy to fill in with the options clearly laid out. It is easy to purchase a policy and register a pet. The only thing that lets it down is the time it takes for the...
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