Petplan Reviews

The website is simple and easy to understand. I like that I got an instant quote. However, the payment process was unclear - I would have like it to have been better explained.

very happy with the service and the manner of the staff

Although I signed up to Petplan on Sun 12 Jan 2014 I still haven't receved any paperwork for the insurance and it is now Weds 22 Jan 2014. I hope the paperwork is on its way...

The lady i spoke to over the phone was a very helpful and informative. She made sure i was informed of everything and that i understood what i was paying for. Very polite and happy person to speak...

Unfortunately I had contacted Petplan to cancel my policy as I could not afford the payment this year - however for very little change to the policy, Petplan were able to offer me a much reduced...

Whilst in discussion with Pet Plan to agree a premium prior to taking out a new policy for our pet dog we were very disappointed that the underwriters failure to fully listen to us. He has added to...

Always very accommodating and helpful

Fine except that it took over 15 minutes on the phone.

Very helpful and explains everything very clearly

Excellent cover for the price and the multi pet discount is much appreciated.