Petplan and AVR were superb in dealing with our insurance claim. So fast and efficient. We didn’t understand the emergency procedures as that is a different claim so hopefully that will be sorted out...
My claim was dealt with quickly and efficiently. The gentleman who dealt with my claim was extremely helpful and very polite and kept me informed as my claim progressed
They keep you informed about you're policy. The person I spoke to was very helpful and pleasant nothing to much trouble for the staff. Glad I have pet plan for my cmyat Toby.
Great service from Petplan.
I’ve been with them for 6 years and up until now, haven’t made any claims.
I’ve had to make claims recently, and Petplan were so efficient in paying the vet and were...
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Date of purchase: 06/06/2026
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Feefo Verified
2 months ago
Good but you felt the need to contact my vet which delays the payment.
Whenever I have called for advice or assistance, I have always found the team to be helpful.
When it comes to paying back a claim, Petplan are efficient and fast to pay me back, as long as the vets...
Fortunately we have not needed to claim often, but when we have the Company have been efficient and considerate.
There is a tendency after a few years of inactivity to consider establishing your own...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.