The lady I spoke to about setting up a new plan was very thoughtful and caring when I explained my cats circumstances. She set my plan up quickly while still explaining everything I needed to know.
These are lovely people who answer the phone, kindly and thoughtfully. They truly help and explain what ever needs doing. Their service is fast, clear, very efficient and very easy to use. Payment is...
The Gentleman we spoke to was polite, friendly and helpful
Date of purchase: 06/24/2026
0
Share
Trusted Customer
Feefo Verified
2 months ago
We were very pleased with the way you handled our claim when our dog Lief, required an operation to fit a pacemaker. No fuss you accepted the request and paid out.
Very good, our puppy was very lethargic and we wanted to get to the bottom of the cause. The vets recommended blood tests and a scan. We gave them our insurance details and they contacted petplan and...
This was for our second rescue cat and was easy to understand. Great price and wonderful to know our two babes are protected and we don’t have to worry.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.