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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,390

294

73

31

78

2,866

ratings over the past year

Displaying all 72,597 reviews

Trusted Customer

Feefo Verified

28 days ago

Very good dog plan

It was easy to set the plan up. It is a bit dearer than other insurers, but you give more for the money. My puppy is worth every penny

Date of purchase: 07/29/2026

0

MC

Mrs Erica Campbell

Feefo Verified

28 days ago

Date of purchase: 07/28/2026

0

Trusted Customer

Feefo Verified

28 days ago

Excellent service

Date of purchase: 07/29/2026

0

Trusted Customer

Feefo Verified

28 days ago

Extremely pleased previous customer

Previous customer who was well pleased with your service on our last pet.

Date of purchase: 07/27/2026

0

MT

Mrs Sarah Thomas

Feefo Verified

29 days ago

What Mrs Sarah Thomas said about Petplan:

Customer Service

Ongoing complaint terrible service

Alison

Petplan

28 days ago

Good Afternoon Sarah, I'm sorry to see that you have an ongoing complaint and feel you have received terrible service I can see that your complaint is being investigated and the team will be in touch. I hope we can come to a resolution for you and your pets. Thanks, Alison - The Customer Service Team

MT

Mrs Sarah Thomas

28 days ago

After making so many calls snd receiving emails from staff zero response to any. This is not service

Date of purchase: 07/27/2026

0

Trusted Customer

Feefo Verified

28 days ago