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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

Product

4.6

2,405

296

2,885

ratings over the past year

Displaying all 72,593 reviews

Mr Frank Meadows

Feefo Verified

15 days ago

Date of purchase: 08/12/2026

Miss Joanne Connick

Feefo Verified

GBR

15 days ago

What Miss Joanne Connick said about Petplan:

Simply the best

Quick reliable and cheap. Wouldn't trust no other company to ensure my pets health

Date of purchase: 08/13/2026

Mrs Elseri Du Toit

Feefo Verified

GBR

15 days ago

What Mrs Elseri Du Toit said about Petplan:

Misleading, and false advertising

Petplan advertises itself as a pet insurance product that covers pre-existing condition. However, this is not the truth as pre existing conditions are excluded when you are presented with the policy...

Gigi

Petplan

13 days ago

Hi Elseri, Thank you for your review. I'm sorry to hear this, we appreciate your thoughts and I've logged this as feedback for the team to consider. Before taking out your policy, we ask pet health questions so our underwriters can review to confirm what's covered and what's not, we like to be as clear as possible with our customers, and any exclusions will be clearly stated on your Certificate of Insurance and will not affect the price of your policy. Thanks, Gigi - The Customer Service Team

Date of purchase: 08/13/2026

Trusted Customer

Feefo Verified

15 days ago

Petplan are excellent!

Friendly, efficient & knowledgeable advisors who ensured I secured appropriate insurance cover for my new dog. Got discount as now multiple pet policy Excellent all round!

Date of purchase: 08/14/2026

Trusted Customer

Feefo Verified

15 days ago