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Petplan Reviews

https://www.petplan.co.uk/

EXCEPTIONAL

Service

4.7

/5

Product

4.6

/5

5

4

3

2

1

2,282

277

60

32

71

2,722

ratings over the past year

Displaying all 73,019 reviews

Trusted Customer

Feefo Verified

17 days ago

Date of purchase: 10/09/2026

0

MM

Mrs Terri Morris

Feefo Verified

GBR

17 days ago

What Mrs Terri Morris said about Petplan:

Simply the best

Wouldn’t use any other provider always reliable

Date of purchase: 10/09/2026

0

Trusted Customer

Feefo Verified

17 days ago

Perfect plan

Concise. Quick. Well explained

Date of purchase: 10/06/2026

0

DD

Dr Isabel Dias

Feefo Verified

17 days ago

Date of purchase: 10/05/2026

0

MM

Mr William Macdonald

Feefo Verified

GBR

17 days ago

What Mr William Macdonald said about Petplan:

Registration

Happy with service when registering

Date of purchase: 10/07/2026

0

Trusted Customer

Feefo Verified

17 days ago

Minor normal illnesses get counted as pre-conditions

I gave an honest account of my pet's medical history. He is in good health but had a few normal malaises over his 5 years. He had an ear infection as a puppy. He had some eye irritation twice. And he...

Rebecca

Petplan

16 days ago

Hi, I'm sorry you are unhappy with the exclusions placed when setting up your policy. Our underwriters do review the exclusions based on the vets medical notes and only place what's necessary, some of which can be removed after a certain period of 'symptom and treatment free' time. I'll pass your feedback on relating to the exclusions and cover. Thanks, Becky - The Petplan Team

Date of purchase: 10/05/2026

0

Trusted Customer

Feefo Verified

17 days ago

Wouldn’t use anyone else

Fast & efficient, thank you

Date of purchase: 10/08/2026

0

MS

Miss Shelley Scott

Feefo Verified

GBR

17 days ago

Date of purchase: 10/09/2026

0

Trusted Customer

Feefo Verified

17 days ago

Claim query answered

My query about my claim was answered in a very kindly manner which helped me to understand how the payment amount was reached.

Date of purchase: 10/05/2026

0

Trusted Customer

Feefo Verified

17 days ago

Petplan 10/10

Petplan have always approved every claim I’ve submitted for my rabbits and pay me incredibly quickly once the claim is approved. I’ve been with them over 3 years now and could not recommend them...