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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,448

103

7

3

9

1,570

ratings over the past year

Displaying all 3,133 reviews
Trusted Customer
17 days ago
Date of purchase: 07/14/2025
Thank you so much
I’m so… I’m very happy with the service, because they understood me, listened to me, and helped me find a realistic solution to my problem. That’s why I’m extremely grateful and recommend them 100%...

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Kanya
PayPlan
14 days ago
Hi there, Thank you so much for taking the time to share your thoughtful review. We really appreciate it! We’re so happy to hear that you felt heard and supported throughout the process. It means a lot to us to know we were able to help you find a realistic solution. Your recommendation means the world, and we’ll continue working hard to offer the best service possible. Thank you again for your trust and kind words! Kind regards, Kanya, The PayPlan Team
Trusted Customer
17 days ago
Date of purchase: 07/14/2025
Payplan
PayPlan for me has help me to get my finances sorted A great service very helpful and friendly I would recommend to anyone
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Kanya
PayPlan
16 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
17 days ago
Date of purchase: 07/14/2025
Brilliant service , really helpful
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Kanya
PayPlan
16 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
DA
Daniel
17 days ago
Date of purchase: 07/14/2025
What Daniel said about PayPlan:
Great service
Amazing service hopefully helped me get my life in order
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Kanya
PayPlan
14 days ago
Hi Daniel, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
17 days ago
Date of purchase: 07/14/2025
Happy customer
Great customer service
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Kanya
PayPlan
16 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
LO
Lorna
Egham
17 days ago
Date of purchase: 07/14/2025
What Lorna said about PayPlan:
Very supportive Non judgmental Took away a lot of anxiety Amazing
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Kanya
PayPlan
14 days ago
Hi Lorna, Thank you for taking the time to share your review. We really appreciate it! We're so glad to hear that you felt supported and that we could help ease your anxiety. It means a lot to us. Kind regards, Kanya, The PayPlan Team
Trusted Customer
18 days ago
Date of purchase: 07/08/2025
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Hannah
PayPlan
17 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
VI
Victoria
Hull
18 days ago
Date of purchase: 07/08/2025
What Victoria said about PayPlan:
Excellent service, I would recommend to anyone struggling with finances
I was really worried about my financial situation. The staff I spoke to gave me full options, answered all questions, were non judgmental and understanding. The response was prompt and I have been...

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Hannah
PayPlan
17 days ago
Hi Victoria, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
Trusted Customer
18 days ago
Date of purchase: 07/08/2025
Like a massive weight lifted off my shoulders what a relief for some amazing support thank you for everything
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Hannah
PayPlan
17 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
RA
Raymond
19 days ago
Date of purchase: 07/08/2025
What Raymond said about PayPlan:
Excellent great customer service very understanding
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Hannah
PayPlan
17 days ago
Hi there, Thanks for leaving feedback for us - we really appreciate you taking the time to do this. Kind regards, Hannah, The PayPlan team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.