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PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 3,093 reviews

Trusted Customer

12 days ago

Date of purchase: 07/08/2025

They are very helpful and very understanding

Kanya

PayPlan

10 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

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Trusted Customer

12 days ago

Date of purchase: 07/08/2025

I received professional cheat and guided service. I was at ease and grateful all the advice and help b

Kanya

PayPlan

10 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Amanda

Glasgow

12 days ago

Date of purchase: 07/08/2025

What Amanda said about PayPlan:

Amazing stress free

Very helpful people and just take all the stress away would recommend to anyone who has debt and needing a way out and to take worry off yourself

Kanya

PayPlan

10 days ago

Hi Amanda, Thank you for taking the time to share your review. We really appreciate it! We're so glad to hear that we've been able to help take the stress away and support you through your journey. Your recommendation truly means a lot to us. Kind regards, Kanya, The PayPlan Team

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Martin

13 days ago

Date of purchase: 07/01/2025

What Martin said about PayPlan:

Fantastic team of people.

My case worker has been fantastic. Straight forward, polite and very helpful. If there is something I don't understand she breaks it to simple term.

Kanya

PayPlan

12 days ago

Hi Martin, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Linda

Stotfold

13 days ago

Date of purchase: 07/01/2025

What Linda said about PayPlan:

Willis

Very helpful and professional

Kanya

PayPlan

12 days ago

Hi Linda, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Tracey

Withernsea

14 days ago

Date of purchase: 07/01/2025

What Tracey said about PayPlan:

Unbelievably kind professional people

Chloe was the first person I spoke to and she was great, listened to me and then got straight in to helping me on the road to getting my finances sorted out. She spent 2 hours on the phone with me,...

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Kanya

PayPlan

13 days ago

Hi Tracey, Thank you for taking the time to share your review. We really appreciate it! It’s so heartening to hear how supported you felt by both Chloe and Chris. We’re glad they could make a real difference for you and your husband at such a difficult time. Please don’t hesitate to reach out if you need anything else—we’re with you every step of the way. Kind regards, Kanya, The PayPlan Team

Tracey

13 days ago

I am still very much in discussions with PayPlan

Kanya

PayPlan

12 days ago

Hi Tracey, Let us know if there's anything we can do to help. Kind regards, Kanya, The PayPlan Team

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Trusted Customer

14 days ago

Date of purchase: 07/01/2025

Thank you!

The advice and expediency of starting the IVA was a huge relief.

Kanya

PayPlan

13 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Trusted Customer

14 days ago

Date of purchase: 07/01/2025

Very efficient and communication is excellent. A stressful process made easy and simple

Kanya

PayPlan

13 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Trusted Customer

14 days ago

Date of purchase: 07/01/2025

Lovely lady

Kanya

PayPlan

13 days ago

Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Trusted Customer

15 days ago

Date of purchase: 07/01/2025

To long

Kanya

PayPlan

13 days ago

Hi there, Thank you for taking the time to share your review. Please could you advise as to which aspect you felt was long and send further details to online@payplan.com with your details so we can look into this for you. Kind regards, Kanya, The PayPlan Team

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About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

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0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom