One of the balloons was not well inflated. They was disappointing.
Clare
Partyrama
10 months ago
Thank you for your feedback — we're sorry to hear that one of the balloons wasn’t properly inflated and that this left you disappointed.
We always aim to provide products in perfect condition, so we’re sorry this one didn’t meet our usual standards. If you ever experience any issues with a product in the future, please feel free to contact us directly — we’re always happy to help.
We appreciate you taking the time to share your experience and will pass this feedback on to our team.
Kind regards,
Clare
Product reviews
Clare
Partyrama
10 months ago
Thank you for your feedback — we’re glad to hear the delivery met your expectations, but we’re sorry to learn that one of the balloons wasn’t fully inflated and didn’t make the impact you had hoped for at your gathering.
We didn’t receive any communication or photos regarding the issue, but we always encourage customers to reach out to us directly if something isn’t quite right — we’re more than happy to help.
Your comments have been noted and passed on to our team, and we really appreciate you taking the time to share your experience.
Kind Regards
Clare
The helium ran out after the 23rd balloon and when it was delivered I didn't receive an email confirmation
Clare
Partyrama
10 months ago
Thank you for your feedback, and we're sorry to hear the helium didn't meet expectations and that you didn't receive a confirmation email. The canister is designed to fill up to 30 standard 9" balloons, but results can vary depending on balloon size and inflation level. If you'd like us to look into this further, please get in touch—we’re happy to help.
Kind Regards
Clare
Product reviews
Clare
Partyrama
10 months ago
Thank you for your feedback. We’re sorry you didn’t receive a delivery notification and that the helium ran out after inflating 23 balloons. The canister is designed for up to 30 balloons, but factors like balloon size and inflation can affect this.
If you'd like to email over pictures of the balloons inflated, we can look into this further.
Kind Regards
Clare
I am still awaiting a refund on my good which were sold not as described
Clare
Partyrama
10 months ago
Thank you for your feedback.
We are currently awaiting the return of the item before we can proceed with the refund.
The return details were sent via email; however, it appears this feedback was left before our communication had led to a resolution.
Kind regards,
Clare
Product reviews
Clare
Partyrama
10 months ago
Thank you for reaching out to us.
We are sorry you are disappointed with this item.
The item should fill:
- 50 x 9” Latex Balloons or;
- 25 x 12” Latex Balloons or;
- 20 x 18” Foil Balloons
- 3-5 x 34" Foil numbers / letters
There was no balloons on the order unfortunately, so we are unable to confirm their size or quality.
As per the email exchanges, a return has been arranged for this item.
Thank you and sorry for any inconvenience caused.
Kind Regards
Clare - Customer Services
Service was faultless but the products weren't much use, sorry.
Clare
Partyrama
10 months ago
Thank you for your feedback. We're really pleased to hear that you were happy with the service, but we're sorry to learn that the products didn’t meet your expectations.
We’d really appreciate it if you could share a bit more detail about what wasn’t quite right, so we can look into it and try to make things right for you.
Thanks again for your order, and we hope to hear from you soon.
Kind Regards
Clare
Product reviews
Clare
Partyrama
10 months ago
Thank you for your feedback — we’re really glad to hear the delivery and packaging met your expectations.
We’re very sorry to hear that the helium canister didn’t work as expected. After checking your order, we noticed that balloons were not included in your purchase, so we just want to confirm: were the balloons used of the standard 9" size, or could they have been larger or of a different material (e.g., foil)? This can affect how many balloons the canister is able to fill.
That said, we absolutely want to help resolve this. Please let us know if you’d be happy for us to open a case with the supplier or arrange a refund/replacement for the faulty item.
Looking forward to your reply and thank you again for bringing this to our attention.
Kind Regards
Clare
Clare
Partyrama
10 months ago
Thank you for taking the time to leave feedback. We're sorry to hear that the hand pump didn’t meet your expectations.
While it's designed to make balloon inflation easier—especially for larger quantities—we understand that experiences can vary depending on the type of balloons used and personal preference. Your comments are really helpful, and we’ll be passing them on to the product team for review.
Kind Regards
Clare
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!