Excellent service from ordering the carpets to the delivery.
Always receive brilliant customer service from this company.
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Graham Ross
Feefo Verified
GBR
25 days ago
What Graham Ross said about Online Carpets:
Good quality and excellent customer service.
Carpet itself was as expected, however the delivery let it down as they folded it in half to fit it in the delivery van. This has left creases throughout the middle of the carpet. Even after laying...
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Customer Services
Online Carpets
21 days ago
Good morning,
Thank you for taking the time to leave your review. We are sorry to hear that your experience has not fully met expectations and that you have been left feeling disappointed.
All of our flooring is cut, rolled, and wrapped in our warehouse, complete with an inner cardboard tube to help prevent damage during storage and transport.
Having checked our records, we cannot see any written correspondence advising us of any issues following your delivery.
We are keen to learn more about your experience so that we can begin a full investigation and work towards a satisfactory resolution. A member of our Customer Care Team will be in contact with you shortly.
Kind regards,
Jenny
Online Carpets
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Trusted Customer
Feefo Verified
9 days ago
Quick delivery good service
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Trusted Customer
Feefo Verified
10 days ago
👍🏾 👍🏾 👍🏾
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Trusted Customer
Feefo Verified
10 days ago
Brilliant will definitely use this company again
Excellent service and arrived really quick
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NP
Nicholas Pritchard
Feefo Verified
10 days ago
What Nicholas Pritchard said about Online Carpets:
Easy to order,good communication,no problems all good.
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Trusted Customer
Feefo Verified
10 days ago
Overall really pleased!
Prices were good and delivery was free over a sensibly low threshold. As mentioned in my product review though, it's weekdays only and somebody has to be home to take it in. Less than ideal with the...
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David Roberts
Feefo Verified
GBR
10 days ago
What David Roberts said about Online Carpets:
Good quality vinyl and service
Service was excellent. Regular updates to delivery which was quick. Easy to order using their online website
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HH
H Harris
Feefo Verified
GBR
10 days ago
What H Harris said about Online Carpets:
Very pleased
Fast service
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DM
Deborah Morse
Feefo Verified
GBR
10 days ago
What Deborah Morse said about Online Carpets:
Excellent
Brilliant. The price was great and as the vinyl is for an outdoor Morrocan style seating area I wasn't expecting it to be so thick. I'm very pleased. Received quickly too.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.