Good afternoon,
Thank you for bringing your concerns to our attention. We’re sorry for the disruption you’ve experienced with your order delivery.
Having reviewed our records, we cannot see any further communication from you since the delivery was completed. We’re therefore sorry to hear that you remain dissatisfied with your experience and would welcome the opportunity to understand your concerns in more detail.
A member of our Customer Care Team will be in touch shortly to discuss the issues raised and explore how we can work with you towards a satisfactory resolution.
Thank you for your patience, and we look forward to speaking with you soon.
Kind regards,
Jenny
Online Carpets
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Trusted Customer
Feefo Verified
8 days ago
N
Customer Services
Online Carpets
8 days ago
Good morning,
Thank you for taking the time to leave your review. We’re sorry to hear that you haven’t been left feeling fully satisfied with your recent experience.
As we haven’t received any communication from you since your order was delivered, we’d welcome the opportunity to better understand what has left you feeling disappointed.
We’re keen to investigate your concerns fully and work with you to resolve any outstanding issues. A member of our Customer Care Team will be in touch shortly to discuss this further.
Kind regards.
Jenny
Online Carpets
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LH
Lynn Hanger
Feefo Verified
8 days ago
What Lynn Hanger said about Online Carpets:
Superb carpets amazing quality
Superb first class from order team, delivery and quality
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HR
Harry rowbotham
Feefo Verified
8 days ago
What Harry rowbotham said about Online Carpets:
Fantastic
0
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MB
Mark Berrelha
Feefo Verified
GBR
8 days ago
What Mark Berrelha said about Online Carpets:
Great Service Once Again.
0
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SS
Stephen Smith
Feefo Verified
GBR
9 days ago
What Stephen Smith said about Online Carpets:
10 meters of vinyl
Great service and kept up to date regarding my order
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MW
Matthew Campbell-Wild
Feefo Verified
GBR
9 days ago
What Matthew Campbell-Wild said about Online Carpets:
Great service. Very straight forward and the carpet was delivered on time.
0
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Trusted Customer
Feefo Verified
9 days ago
Appalling delivery, good carpet
As previous
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KE
Kerry
Feefo Verified
GBR
9 days ago
What Kerry said about Online Carpets:
Europa vinyl review
Great service, very quick delivery too. Item as described, pattern as shown. I ordered samples first. Perfect change for the bathroom which was initially carpet.
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SW
Sarah Wright
Feefo Verified
GBR
9 days ago
What Sarah Wright said about Online Carpets:
Wont find better
Fast delivery everything exvellent cannot fault anything
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.