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OneChoice Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,505 reviews

Rachel Burnett

Feefo Verified

5 years ago

What Rachel Burnett said about OneChoice:

The lady I spoke with was great

Date of purchase: 10/27/2020

Trusted Customer

Feefo Verified

5 years ago

Awesome customer service

Product reviews

Date of purchase: 10/20/2020

Trusted Customer

Feefo Verified

5 years ago

Talked too long and asked why I wanted to cancel

Customer Relations

OneChoice

5 years ago

Hi,Thank you for taking the time to share your feedback with us. We are always looking for ways to enhance the services that we provide to customers and your feedback will assist with this. I have passed your feedback onto the relevant team for coaching/training purposes. Kind regards, Jessica

Product reviews

Date of purchase: 09/24/2020

Aatamarie Terire

Feefo Verified

Kawerau

5 years ago

What Aatamarie Terire said about OneChoice:

Perfect Application.

The caller I was talking, her name was Courtney. She was very polite and very thorough with my application. She was patient and was very happy to read through everything with me.

Product reviews

Date of purchase: 10/19/2020

Trusted Customer

Feefo Verified

5 years ago

The lady I dealt with was so helpful and clear and made the whole process very easy was so happy and felt good about the entire thing, thank you

Product reviews

Date of purchase: 10/12/2020

Trusted Customer

Feefo Verified

5 years ago

Satisfied with the customer service, the policy details

The information I was given was spoken clearly, my questions were answered, the service was friendly. I was left feeling informed and felt I wanted to proceed with One Choice insurance.

Product reviews

Date of purchase: 10/08/2020

Julie Anne Sutherland-cotton

Feefo Verified

5 years ago

What Julie Anne Sutherland-cotton said about OneChoice:

This was an quick and comfortable process,

I felt well informed by the person who I dealt with . This gave me the confidence to go forward with my OneChioce as my life insurer

Product reviews

Date of purchase: 10/08/2020

Mark De Lew

Feefo Verified

PORIRUA

5 years ago

What Mark De Lew said about OneChoice:

Great to deal with depending who you get.

Everyone I dealt with was professional, knew the products and was a pleasure to talk to except Rosie. I found her condescending, monotonous and very "bullet pointed". An example of this her Manager...

Customer Relations

OneChoice

5 years ago

Hi Mark, Thank you for providing your open and honest feedback and I am sorry to hear your recent experience wasn’t to the standard we would expect a customer to receive. We appreciate you taking the time to share your feedback with us, as this provides us with an opportunity to look into your experience further and provide coaching where appropriate. Please don't hesitate to let me know if you would like to discuss your feedback further with one of our Senior team members. Kind regards, Alisa

Product reviews

Date of purchase: 10/01/2020

Trusted Customer

Feefo Verified

5 years ago

Could be a little less robotic and more human.

They were good but they could have listened more and given time for the customer to speak and build rapport. It felt a little scripted and robotic like they wanted to get through the process. I know...

Customer Relations

OneChoice

5 years ago

Hi,Thank you for taking the time to share your feedback with us, we really appreciate it. We are always looking for ways to enhance the services that we provide to customers and I have passed your feedback onto the relevant team for coaching/training purposes. Kind regards, Jessica

Product reviews

Date of purchase: 09/29/2020

Erin Chamberlain

Feefo Verified

5 years ago

What Erin Chamberlain said about OneChoice:

Excellent service

Product reviews

Date of purchase: 09/28/2020

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OneChoice Reviews

OneChoice Life InsuranceMore reviews of this product (288)View product websiteVery affordable weekly payments

OneChoice Life InsuranceMore reviews of this product (288)View product websiteExpensive due to affordability

OneChoice Life InsuranceMore reviews of this product (288)View product websiteI like to look at everything I invest my time, effort and finances through hard copy, but with Courtney, I felt like I could trust everything she was talking to me about with the policy I chose.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteGreat for the amount I've insured the premium is manageable and I have peace of mind

OneChoice Life InsuranceMore reviews of this product (288)View product websiteHappy with my life cover.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteI would feel comfortable in recommending OneChioce to my friend and family. As I felt well informed and the process was easy. The lady who I dealt with was warm and firendly which put me at ease.

OneChoice Life InsuranceMore reviews of this product (288)View product websitePrice. Easy to deal with except one individual (Rosie) who I almost stopped during and after each occasion we chattered. Other staff and her Manager were second to none.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteIt's expensive but no different to other insurance companies.

OneChoice Life InsuranceMore reviews of this product (288)View product websiteVery unaffordable for anyone

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