Merchant Logo
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

157

19

4

0

1

181

ratings over the past year

Displaying all 1,184 reviews
Trusted Customer
3 hours ago
Date of purchase: 07/31/2025
Merchant Logo
CX
OneChoice
2 hours ago
Hi there, It is a pleasure to hear about the value you have found in your policy. Thank you for sharing your review with us and for Choosing OneChoice. Kind regards, Scott
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 08/08/2025
One Choice Insurance.
Dear feefo, (the following content relates to One Choice Insurance customer services). Hi One Choice support assessment team. Your representative 'Long' who was assigned to explain your insurance...

Read all
Merchant Logo
CX
OneChoice
1 day ago
Hi there, It is great to hear of the service that you received when speaking with Long and that you have been left feeling informed of your cover. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Trusted Customer
20 hours ago
Hi Scott, Thank you for your prompt response. Kindest regards Chris B.
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 08/05/2025
Jess was totally understandable - she was great
Merchant Logo
CX
OneChoice
1 day ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
Product reviews

0
Share
PA
Peter Simon Simona Auvaa
auckland
3 days ago
Date of purchase: 08/07/2025
What Peter Simon Simona Auvaa said about OneChoice:
pricey but competitive
I thought the customer service was courteous respectful and professional my only feeling is the cover is out of my price range as I want to pay 25$ per week no the 75$ per fornight
Merchant Logo
CX
OneChoice
1 day ago
Hi Peter, Thank you for reaching out to share your review with us, we appreciate your feedback and are pleased to hear of the service that you received when speaking with our team. Please let me know if you would like to discuss your policy further and I can arrange for one of our team members to be in touch with you, or please don't hesitate to reach out to our team. Kind regards, Alisa
Product reviews

0
Share
Trusted Customer
5 days ago
Date of purchase: 08/05/2025
Best
Good service
Merchant Logo
CX
OneChoice
5 days ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
Product reviews
0
Share
Trusted Customer
6 days ago
Date of purchase: 08/04/2025
Pleasure to deal with.
Informative Accurate and Concise.
Merchant Logo
CX
OneChoice
6 days ago
Hi there, We are so pleased to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
Product reviews

0
Share
KB
Kim Taipari Brown
Tauranga
7 days ago
Date of purchase: 08/03/2025
What Kim Taipari Brown said about OneChoice:
Excellent service
Excellent service, the person who represented one choice made my decision easier to make
Merchant Logo
CX
OneChoice
7 days ago
Hi Kim, Thank you for your kind words! We're so glad to hear that our representative made your decision easier and provided excellent service. Helping our customers feel confident and informed is what we strive for every day. We really appreciate your feedback and your trust in OneChoice. Kind regards, Alisa
Product reviews

0
Share
WM
Wiripo Manuera
Kaitaia
9 days ago
Date of purchase: 07/31/2025
What Wiripo Manuera said about OneChoice:
Good customer service
Easy to sign up. Awesome customer service.
Merchant Logo
CX
OneChoice
8 days ago
Hi Wiripo, It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs. Thank you for taking the time out of your day to let us know about your experience, we really appreciate it. Kind regards, Alisa
Product reviews

0
Share
Trusted Customer
11 days ago
Date of purchase: 07/29/2025
Merchant Logo
CX
OneChoice
10 days ago
Hi there, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
Product reviews

0
Share
VU
Viki Uli
Otara
17 days ago
Date of purchase: 07/21/2025
What Viki Uli said about OneChoice:
Easy and fast
Merchant Logo
CX
OneChoice
15 days ago
Hi Viki, We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience. Kind regards, Alisa
Product reviews

0
Share
About OneChoice
OneChoice gives you cover for when you and your family need it most. Easy as.
Read all
PO Box EP71505, Penrose, Auckland, 1060, New Zealand
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About OneChoice
OneChoice gives you cover for when you and your family need it most. Easy as.