Hi there,
Thank you so much for your fantastic review! We're thrilled to hear you're 100% happy with our service. Your support means a lot to our team, and we look forward to helping you again whenever you need us!
Kind regards,
Scott
insurance policies are fantastic, but salesmen did a poor job, forcing me to sign up.
CX
OneChoice
21 hours ago
Hi Willie,
Thank you for your review with us, we are sorry to hear about any dissatisfaction caused. We're pleased to hear you're happy with our insurance policies, but we're disappointed to learn that your experience with the sales process didn't meet your expectations. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We have passed along your feedback to our team. If you do not wish to keep this policy, please let me know as we can organise for someone to assist with your concerns.
Kind regards,
Scott
Product reviews
CX
OneChoice
21 hours ago
Hi Willie,
Thank you for your review with us, we are sorry to hear about any dissatisfaction caused. We're pleased to hear you're happy with our insurance policies, but we're disappointed to learn that your experience with the sales process didn't meet your expectations. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We have passed along your feedback to our team. If you do not wish to keep this policy, please let me know as we can organise for someone to assist with your concerns.
Kind regards,
Scott
Aidan was very nice, very patient and looked after us very well.
CX
OneChoice
1 day ago
Hi Peter,
Thank you for your wonderful review! We're so pleased to hear you're happy with both your policy and the service you received. Aidan will be delighted to know his patience and care made such a positive impression. We truly appreciate your kind words and thank you for choosing us!
Kind regards,
Scott
Product reviews
Date of purchase: 06/30/2026
0
Share
Trusted Customer
Feefo Verified
5 days ago
Excellent comunication and service!
CX
OneChoice
3 days ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Hi there,
Thank you for your review! We're glad to hear your experience was good overall. We appreciate your feedback and are always looking for ways to make every experience even better. We hope to assist you again in the future.
Kind regards,
Scott
"I spoke with Angel, and she truly lived up to her name. She guided me through the entire application process with patience and professionalism. She was incredibly helpful, explained everything...
Read more
CX
OneChoice
7 days ago
Hi there,
Thank you for your wonderful review! We're delighted to hear Angel made your application process so easy and stress-free. We'll be sure to pass on your kind words to her. We truly appreciate your support!
Kind regards,
Scott
Product reviews
Date of purchase: 06/24/2026
0
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JK
Joseph Kingi Karangi
Feefo Verified
NZL
7 days ago
What Joseph Kingi Karangi said about OneChoice:
Excellent Awesome Tumeke
CX
OneChoice
7 days ago
Hi Joseph,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Product reviews
Date of purchase: 06/23/2026
0
Share
AT
Apelu Tusagi
Feefo Verified
NZL
8 days ago
What Apelu Tusagi said about OneChoice:
Very simple explanation fully understand with all the questions and looking forward to work with you in the future
CX
OneChoice
8 days ago
Hi Apelu,
Thank you for your feedback. We're pleased to hear everything was explained clearly and that your questions were answered. We look forward to working with you in the future.
Kind regards,
Scott
I’m very satisfied with the service that I received from Tony of One Choice Agent. Highly recommend agent 10/10!
CX
OneChoice
9 days ago
Hi Rygan,
Thank you for your feedback! We're delighted to hear that you were very satisfied with the service you received from Tony. We'll be sure to pass on your kind words and appreciate you taking the time to share your experience.
Kind regards,
Scott
Hi there,
Thank you for your kind feedback! We're delighted to hear you had such a lovely experience and appreciate you taking the time to share your thoughts.
Kind regards,
Scott
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.