How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,129

21,204

4,049

959

1,621

176,962

ratings over the past year

Displaying all 882,340 reviews

Futuregirl

11 months ago

Date of purchase: 05/20/2024

What Futuregirl said about Next:

Another great delivery

Product reviews

Futuregirl

11 months ago

Date of purchase: 05/20/2024

What Futuregirl said about Next:

Speedy delivery as ever

Product reviews

Trusted Customer

11 months ago

Date of purchase: 03/02/2024

Size down

Always a quick service and fast returns when required, I just hope the quality isn’t going down hill.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 01/06/2024

Bad quality- doesn’t wash well

Always a quick service and fast returns when required, I just hope the quality isn’t going down hill.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 05/02/2024

I recieved email and text within couple of days of receving the order. No problem collected the item

Rebecca

Warwick

11 months ago

Date of purchase: 04/16/2024

What Rebecca said about Next:

Super soft dino..............

As always the customer service at Next Leamington Spa is excellent.

Product reviews

Trusted Customer

11 months ago

Date of purchase: 04/16/2024

Very happy customer

I collected this item from my local Next shop. As always the staff are extremely helpful. The quality of the product is as how I have come to expect from Next 100% excellent quality.

Kelly

11 months ago

Date of purchase: 05/22/2024

What Kelly said about Next:

Excellent service & next day delivery

Product reviews

Trusted Customer

11 months ago

Date of purchase: 06/17/2024

Excellent

Product reviews

Sally

Cambridgeshire

11 months ago

Date of purchase: 06/07/2024

What Sally said about Next:

Good online retailer

Straightforward to order and return.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Turquoise Blue High Neck Ruched Side Tankini TopMore reviews of this product (3)View product websiteThe colour of this is great. It’s plenty long enough and the ruching to adjust it is a nice feature. I also like the racer back which makes it good to swim in

Aqua Blue Ruched High Leg Bikini BottomsMore reviews of this product (2)View product websiteI really like the colour and they are great with the tankini top but these are cut really skimpy. Fit-wise they are great - just not enough bum coverage!

Lipsy Black Regular Fit Comfort High Heel Court ShoesMore reviews of this product (4)View product websiteSize down!!!

Friends Like These Black Tailored Pockets Mini SkirtMore reviews of this product (1)View product websiteMaterial wen all bobbly after 2 washes (20 degrees) can’t wear now

Navy Blue Dino Soft Plush ToyMore reviews of this product (13)View product websiteThis super soft dinosaur is so cute I nearly kept him for myself. I my great nephew absolutely adores him and sleeps with him every night.

White Leaf Wooden Wall ArtMore reviews of this product (6)View product websiteLovely wall art that compliments my living room

Laura Ashley Sage Lloyd Eyelet Lined Lined CurtainsMore reviews of this product (9)View product websiteGorgeous fully lined curtains, great quality as usual From Laura Ashley. Looks great with the matching wallpaper 😊

Baylis & Harding Sweet Mandarin and Grapefruit Indulgent Hand Trio Gift SetMore reviews of this product (2)View product websiteBought as a present and was appreciated.

Friends Like These Navy Blue Sleeveless Crochet V Neck Supersoft Jersey TunicMore reviews of this product (1)View product websitePretty neck line but very tight fitting. But a size up if you don't want it clinging to you.

Yours Curve Red Cocoon Cardigan With Chevron StripeMore reviews of this product (1)View product websiteNice cardigan for summer that covers up bingo wings.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?