How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

149,200

21,183

4,049

956

1,617

177,005

ratings over the past year

Displaying all 880,921 reviews

Aneta

Dundee

12 months ago

Date of purchase: 06/19/2024

What Aneta said about Next:

Perfect service

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/20/2024

Can always count on next

Quick delivery and good prices

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Great pair of trousers

Ordered and delivered within one day. Easy pick up

Product reviews

Allyson

Edinburgh

12 months ago

Date of purchase: 06/18/2024

What Allyson said about Next:

Good quality top

Fast delivery as always

Product reviews

Hattie

Wolverhampton

12 months ago

Date of purchase: 06/19/2024

What Hattie said about Next:

Perfect

The website was very easy to navigate and ordering was quick and simple. The delivery time was exceptional and item was packaged well.

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/19/2024

Holiday dress

Always good

Product reviews

Lesley

East Sussex

12 months ago

Date of purchase: 06/19/2024

What Lesley said about Next:

As always great service

As always great service . Came really quickly x as nd well that’s packaged

Product reviews

Barbara

Bristol

12 months ago

Date of purchase: 06/20/2024

What Barbara said about Next:

Stylish family kettle

Great service , great delivery , have had difficulty booking last few collections , but got there eventually !

Product reviews

Linda

London

12 months ago

Date of purchase: 06/20/2024

What Linda said about Next:

Happy customer

Always good customer service online and in store

Product reviews

Trusted Customer

12 months ago

Date of purchase: 06/20/2024

Great leggings

Quick and easy, brought online so no service as such.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Pink/Green Stripe Twist Knot Playsuit (3-16yrs)More reviews of this product (1)View product websiteNice materiałFit well

Ecru Butterfly Graphic Fringe T-Shirt (3-16yrs)More reviews of this product (1)View product websiteVery Good quality Lovely print

Black Maternity Essential Leggings 2 PackMore reviews of this product (12)View product websiteBrilliant leggings, nice quality material and very comfy

JoJo Maman Bébé Indigo Blue Denim Maternity ShortsMore reviews of this product (1)View product websiteFit wasn’t the best, very short so returned as a bit on the expensive side also

Black Maternity ShortsMore reviews of this product (6)View product websiteJust what I was needing. Lovely on and great quality

White/Blue/Red Tie Waist Wide Leg Trousers with LinenMore reviews of this product (8)View product websiteReally comfortable and fashionable pair of trousers. Nice fit

White Short Sleeve Crochet Crew Neck T-ShirtMore reviews of this product (26)View product websiteThis is a good quality item however it didn’t suit me so I returned it. I felt it was a bit long. I tried a size smaller but it still didn’t suit.

Yellow Tropical Print Jersey Bandeau Summer Mini DressMore reviews of this product (17)View product websiteNice and cool

Charcoal Grey Ballerina SlippersMore reviews of this product (44)View product websiteNeeded these for a short stay in hospital . Really soft and a non slip sole and easy to slip on - just what I needed

Morphy Richards Blue Signature Matt Jug KettleMore reviews of this product (1)View product websiteNice kettle , large enough for family , love the colour , very stylish kettle , very large lid making filling easier . I just wish the lid was a bit stronger , I hope it stands the test of time !

Love & Roses Pink Tropical Print Jersey Scoop Neck Vest TopMore reviews of this product (6)View product websiteA very pretty Sumer vest top I bought the light blue tropical one too great for summer

Grey Slate Full Length LeggingsMore reviews of this product (47)View product websiteGreat, lovely and soft!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?