How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Next Reviews

https://www.next.co.uk

Rated

Exceptional

Classic-contemporary fashion for men, women and children . . . plus stylish furniture and homeware.

Service

4.8

Product

4.6

147,537

20,669

3,930

937

1,542

174,615

ratings over the past year

Displaying all 863,229 reviews

Trusted Customer

1 hour ago

Date of purchase: 05/16/2025

Consistently good

I have used next for about 5 years now. Whether it’s online, via phone or in store I’ve always had good service. Never had a bad experience and returns and collections are so easy.

Product reviews

Trusted Customer

1 hour ago

Date of purchase: 05/24/2025

feedback for order. true to size but unusual fits would be better aswell

I find the sizes are true to shape. unusual shapes are important but more tall clothes should be available and adjustable waist for those who may be losing weight or naturally have an unusual...

Read all

Product reviews

Miranda

Clark

2 hours ago

Date of purchase: 06/07/2025

What Miranda said about Next:

Quick and friendly service.

Product reviews

Sylwia

2 hours ago

Date of purchase: 04/26/2025

What Sylwia said about Next:

Amazing trousers

Great

Trusted Customer

2 hours ago

Date of purchase: 05/16/2025

Good delivery

Always prompt

Product reviews

Trusted Customer

2 hours ago

Date of purchase: 06/07/2025

Faultless service

Faultless experience both in store and online and returns

Product reviews

Trusted Customer

2 hours ago

Date of purchase: 05/13/2025

Great products delivered to my home

Product reviews

Trusted Customer

2 hours ago

Date of purchase: 05/17/2025

Good value and excellent quality

Speedy delivery and very good service.

Trusted Customer

2 hours ago

Date of purchase: 05/11/2025

Perfect summer dress

I used click and collect but the staff member in store was really polite and helpful.

Product reviews

Jay

Essex

2 hours ago

Date of purchase: 05/14/2025

What Jay said about Next:

Always first class service, great selection of products, easy collections and returns, fast refunds, my first go to shopping site if I need anything.

Product reviews

Not received a review invite?

About Next

Your one stop shop for fashion, beauty, home and sport!

Read all

0333 777 8000

Desford Rd, Enderby, Leicester, Leicestershire, LE19 4AT, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Next Reviews

Black Wide Fit (G) Plimsolls School ShoesMore reviews of this product (14)View product websiteDespite me buying wide fit the shoes were too small in length and width.

Black Slim Fit Joggers 2 Pack (3-16yrs)More reviews of this product (152)View product websiteBeen purchasing same ones for years as he moves up sizes. Absolutely love them.

Black Regular Fit Basic Shorts (3-16yrs)More reviews of this product (35)View product websiteJust what i needed and quality that lasts

Black Slim Waist School Formal Slim Trousers (3-17yrs)More reviews of this product (453)View product websitethe adjustable waist at the back i found is perfect to enable my son who has long legs but small waist is perfect for those with unusual body types.

Black Jersey Joggers 2 PackMore reviews of this product (63)View product websiteGood quality and value.

Ted Baker Rose Gold Tone HANSAA: Crystal Heart Adjustable BraceletMore reviews of this product (1)View product websiteI’m really pleased with this item. It comes with nice birthday message

adidas Light Black Breaknet Sleek TrainersMore reviews of this product (1)View product websiteWould go half a size up as they are slightly tight but other than that I would recommend

Navy Blue Slim Fit Puppytooth Design Suit TrousersMore reviews of this product (31)View product websiteExcellent fit and design

Hawes & Curtis Slim Blue Non-Iron Gingham Check 100% Cotton ShirtView product websiteFinally a true non iron shirt

Blue Slim Fit Comfort Stretch JeansMore reviews of this product (21)View product websiteFits well

Hawes & Curtis Slim Non-Iron Dogtooth 100% Cotton Purple ShirtView product websiteDidn’t like it so returned

Ecru/Cream Sun Print Mini Puff Sleeve Tie Waist Shirt DressMore reviews of this product (1)View product websiteLove it! Beautiful design, fits really well and high quality.

Live Unlimited Blue Curve Chiffon Maxi Cape DressView product websiteLovely dress, a little baggy round the bust area so maybe size down if you have a smaller bust. Looking forward to wearing it to my daughter’s wedding.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?