How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Natures Menu Reviews | Customer Service Reviews for https://www.feefo.com/reviews/natures-menu | Feefo

Displaying all 22,859 reviews

Denise Geevees

Maidstone

1 year ago

Date of purchase: 07/05/2024

What Denise Geevees said about Natures Menu:

Mixed

Salesmen at county show not so good Customer service brilliant Delivery service poor

Product reviews

Trusted Customer

1 year ago

Date of purchase: 07/03/2024

Customer service is always very helpful, I only ever call about changing my order as everything always runs smoothly, never a problem

Product reviews

Claire Morris

1 year ago

Date of purchase: 07/04/2024

What Claire Morris said about Natures Menu:

Great

Product reviews

Anne Dickson

Edinburgh

1 year ago

Date of purchase: 06/11/2024

What Anne Dickson said about Natures Menu:

Prompt delivery & generally well packaged

Prompt delivery both times so far, & well packaged 1st delivery. However, not so happy with 2nd delivery, when: - parcel almost fully thawed out in the 5 hours between delivery & getting home to...

Read all

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom, your comments are appreciated. Please contact us at the point of delivery should there be any quality concerns with defrost and our team can look into this and resolve for you. Good to hear that your dog is enjoying our frozen 60/40 nuggets :) Wishing you a pleasant afternoon ahead Kind regards Claire

Product reviews

Jane Watson

Newcastle Upon Tyne

1 year ago

Date of purchase: 06/19/2024

What Jane Watson said about Natures Menu:

Lola and me love the place

They were lovely and friendly and delivered was amazing as I’m old and don’t like shopping

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery & customer service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Maria Thompson

Bolton

1 year ago

Date of purchase: 06/29/2024

What Maria Thompson said about Natures Menu:

Excellent company

Easy to order and speedy delivery service.

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Marje Farnsworth

Bexleyheath

1 year ago

Date of purchase: 06/28/2024

What Marje Farnsworth said about Natures Menu:

Kept informed about food delivery. Excellent service

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Donna Jones

Essex

1 year ago

Date of purchase: 06/24/2024

What Donna Jones said about Natures Menu:

Love the service, love the food

Great service. Delivery is really quick from ordering and I love that I can view the ingredients with plenty of detail.

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Mandy Parker

Birmingham

1 year ago

Date of purchase: 07/03/2024

What Mandy Parker said about Natures Menu:

The service is brilliant, if I have a problem I give them a call and they are always happy to help. I have a delivery every 4x weeks I know what day, I also get conformation to say my package is...

Read all

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you and you have signed up for our subscribe and save service 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/30/2024

Suits my Frenchie, give it a try

Excellent service, very quick delivery, well packaged complete with ice packs.

Natures Menu Customer Services

Natures Menu

1 year ago

Thank you for your kind comments and valued custom. Great to hear that our home delivery service works well for you 😊 Wishing you a pleasant afternoon ahead, all the very best Claire

Trusted Customer

1 year ago

Thank you Claire and you too Viv

Product reviews

Not received a review invite?

About Natures Menu

A range of premium cat and dog food that gives your pet the ultimate high meat, naturally nutritious meal, inspired by their natural instincts.

Read all

0800 183770

Falcon Road, Snetterton, Snetterton, Norfolk, NR16 2FB, United Kingdom

View all media (232)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Natures Menu Reviews

60% Fish and chickenMore reviews of this product (85)View product websiteArthur loves nature's menu - we were delighted to see we could have it delivered to our door for no more than we were paying at the feed place and that we wouldn't need to drive to the next town to...Read all

60% lamb with chickenMore reviews of this product (128)View product websiteSee previous review. Arthur loves all of the flavours of Natures Menu

60% Tripe and chickenMore reviews of this product (81)View product websiteSee previous review

60% Tripe, chicken, heart, liver and salmonMore reviews of this product (183)View product websiteSee previous review

100% beef freeflowMore reviews of this product (152)View product websiteMy dogs love this, I mix it with home cooked fruit, veg and offal, oil and superfoods and my pooches have never been healthier

100% chicken & tripe freeflowMore reviews of this product (53)View product websiteMy dogs adore this! It smells awful and they can’t get enough! 🤣

100% turkey freeflowMore reviews of this product (118)View product websiteOne of my dog’s favourites!

100% chicken freeflowMore reviews of this product (201)View product websiteReasonably priced and my dogs find it delicious! Win win

duck necksMore reviews of this product (85)View product websiteThey are our dogs favourite

chicken wingsMore reviews of this product (38)View product websiteDogs love them

60% Beef and chickenMore reviews of this product (198)View product websiteSo far so good. Thanks!

80% DuckMore reviews of this product (437)View product websiteGreat.

80% Tender cuts of beefMore reviews of this product (429)View product websiteLoved this

Chicken With Venison For PuppiesMore reviews of this product (156)View product websiteLoved this, but unsure this is right for Berni, who is no longer a puppy

80% Farm reared turkeyMore reviews of this product (351)View product websiteAlready rated this I think

60% Fish and chickenMore reviews of this product (85)View product websiteGreat so far

Puppy 80% Chicken with salmonMore reviews of this product (140)View product websiteLola didn’t like that one

Puppy 80% Turkey & fishMore reviews of this product (157)View product website

Puppy 80% BeefMore reviews of this product (176)View product websiteLoved it

MULTIPACKMore reviews of this product (34)View product websiteGreat quality dog food, no artificial additives. Very impressed with the food and delivery service.

80% ChickenMore reviews of this product (275)View product websiteOur King Charles Cavalier loves Natures Menu Chicken and licks his bowl clean after every feed. It is so easy to store and thaw and I would highly recommend.

80% Tender cuts of beefMore reviews of this product (429)View product websiteMy dog loves Nature’s Menu.

60% Beef and chickenMore reviews of this product (198)View product websiteMy dog loves Nature’s Menu. Food is well packed. Excellent delivery service.

80% LambMore reviews of this product (300)View product websiteSo easy to store, thaw and feed and my dog eats every cube in his bowl.

60% lamb with chickenMore reviews of this product (128)View product websiteMy dog loves Nature’s Menu raw and always clears his bowl. It is good that there are many varieties to choose from.

Chicken With Venison For PuppiesMore reviews of this product (156)View product websiteMy dog really loves this, and all the nature menus items. She's been very fussy with her food but thankfully she relishes all these and eats well. I love that they are smallish frozen chunks that...Read all

80% ChickenMore reviews of this product (275)View product websiteMy fussy dog loves this the most. I love that they come in small frozen chunks that defrost quickly so there's never any wastage. There's always a clean bowl.

80% Tender cuts of beefMore reviews of this product (429)View product websiteMy fussy dog loves this flavour. I love that they come in small frozen chunks that defrost quickly so there's never any wastage. There's always a clean bowl.

80% DuckMore reviews of this product (437)View product websiteMy fussy dog loves this the variety. I love that they come in small frozen chunks that defrost quickly so there's never any wastage. There's always a clean bowl.

80% LambMore reviews of this product (300)View product websiteMy fussy dog loves this variety. I love that they come in small frozen chunks that defrost quickly, so there's never any wastage. There's always a clean bowl.

100% chicken freeflowMore reviews of this product (201)View product websiteMy dog seems to love it, always clears her bowl, she isn't fussy with her food but, there are some foods that will remain in her bowl and she will not touch.

Chicken With Venison For PuppiesMore reviews of this product (156)View product websiteGreat small treats, my dog loved them. Natural ingredients, rich in protein, also very good to use as a training treat, and not just for puppies.

100% turkey freeflowMore reviews of this product (118)View product websiteMy dog always clears her bowl when given Turkey mince, I've always fed her raw from a puppy after a trouble some start trying to find a food to sort her, she as a lovely shiny coat and her poo's are...Read all

Mighty Mixer With Turkey & OatsMore reviews of this product (34)View product websiteA brilliant mixer, which Is always on my order, Natural ingredients, with added vitamins & minerals & its also good for a raw diet.

80% Farm reared turkeyMore reviews of this product (351)View product websiteOur Frenchie loves this product. In fact he loves all the flavours I ordered recently. Having experienced the canned cooked products, the raw food is definitely better for him and his tummy! 🐾

80% DuckMore reviews of this product (437)View product websiteSame as my review on Turkey

80% LambMore reviews of this product (300)View product websiteSame as previous two reviews. Very good

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?