Never had any issues, prompt delivery, good prices friendly delivery guy :) very pleased will continue to use, have recommended to my neighbour
Natures Menu
Natures Menu
9 years ago
Thank you for providing us with positive feedback. I hope both your's and your neighbour's Pets continue to enjoy our product.
Many Thanks
Natures Menu Customer Services.
The food is good quality, and the price is reasonable. However they only deliver to my address on Tuesday's as I work shifts I can not always be in on a Tuesday and because it is frozen it can't...
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Natures Menu
Natures Menu
9 years ago
Thank you for your valued comments, we do understand that our customers have busy lives and have work commitments, I am pleased to advise you that we now also deliver to your area on a Friday, I hope this provides you with a more convenient alternative delivery day. If this is still not convenient please call our office as we do try to accommodate customers needs where possible.
Natures Menu Customer Services.
I ordered dog food to be delivered on a specific day and it didn't turn up. This was my first order and will be my last. I was not contacted to inform me that it was not coming and only found out...
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Natures Menu
Natures Menu
9 years ago
Thank you for your comments, unfortunately the product you had ordered was out of stock, we are extremely disappointed that we were unable to deliver according to your confirmation. The incident was discussed with you at the time and an alternative delivery day was offered along with a full refund. Our records show a refund was processed. I hope this clarifies the above comments.
Natures Menu Customer Services.
Would love to see some chunky meat and bones for cats. At the moment I buy the poultry and beef chunks for my two Bengal cats and I have to spend hours cutting it into slightly smaller pieces for...
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Natures Menu
Natures Menu
9 years ago
Thank you for your valued comments and feedback. May I suggest trying the Duck wings in our Raw Bones and Chews section, these are the ideal size for cats. Also available is a 2kg bag of chicken wings if you prefer to purchase a large quantity. I would however watch your cats while feeding these as they do have a tendency to hide them around the house. If you wish for further advice and please call our free phone number and one of our team will be happy to help.
Natures Menu Customer Services.
Have to say ordering through natures:menu is always faultless. Delivery is swift, any delays or issues with delivery they phone to rearrange. The quality of the product is A1, our Miniature Schnauzer...
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Natures Menu
Natures Menu
9 years ago
Your positive comments are appreciated.
I am pleased you are happy with the products and service that we provide.
We aim to keep any issues to a minimum and we are always quick to rectify any problems that may arise with the minimum of fuss to the customer.
Natures Menu Customer Services.
Thank you very much for the positive comments, it is a boost to know know we are making a difference to dogs nutrition and well-being. Thank you for your valued custom and support.
Natures Menu Customer Services.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.