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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
excellent service
delivered item very quickly on a Sunday found it convenient leaving off parcel
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
So far, so good - will continue to use this convenient service!
As a small user have now posted 35 parcels via Hermes without any issues - excellent! Good website design and parcel drop off convenient to me and good value for over 2kg.
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Only use when desperate
To be honest, Rubbish !!!! I arranged for a parcel to be collected only to be told 5 days later it was to big for collection, so now I have arranged for Yodel to collect tomorrow but this will now be...

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TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
No problems here.
Never had a problem and overall I have had fewer items damaged than with some of the competitors. So can't complain as they are still one of the cheapest.
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
The parcel I sent has been lost and the issue still hasn't been resolved
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Reliable Posting
I have used Hermès for a number of years without having encountered many problems. Those problems I have had have been swiftly & efficiently dealt with. Hermès is my first port of call for posting, I...

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TC
Trusted Customer
Lymington
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Quick & Easy Parcel Postal Service
Excellent Service, Reasonable price, Easy to drop off at local store for delivery, highly recommended.
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Good and what I hoped for
Picked up and carried all the parcels willingly, courier friendly and helpful
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
There are very good
TC
Trusted Customer
Macclesfield
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Anything of Worth goes by Royal Mail. Everything else goes by Hermes.
Stop throwing parcels into the vans. More security for the parcels in the parcel drop off points.
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.