Merchant Logo

The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

Service
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
St. Albans
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Excellentcseevice
Excellent service. Delivery man very polite and professional. Would recommend to friends.
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Reliable and efficient
Mostly reliable service and efficient at putting things right when things do go wrong which is thankfully rare. Would have given 5 stars if the receiving depot were a little more welcoming when we...

Read all
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Good and timely service
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
good service
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
friendly fast service.
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
On schedule yet again
Met their promised timescale at a good price.
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
A very Happy Customer!
Every part of the collection and delivery was excellent, not a problem anywhere!
TC
Trusted Customer
High Wycombe
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Poor feedback from my customers on service
Hermes are terrible at present. Rarely deliver on time
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Quick and easy
Quick and easy to book, convenient drop-off point.
TC
Trusted Customer
Willoughby, Rugby.
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Excellent Service
Excellent service, always know what day they are coming so no waiting around wondering when they are going to be here. Always delivered with a smile.
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
Read all
Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.