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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Fantastic service
|Would highly recommend service. Faultless. Well done!
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
The shop's person behaviour wheee i drop off parcel was not goot.
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Not picked up yet
I’m still waiting for the parcel to be picked up
TC
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
will never use again or recommend
shocking service... item is lost
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Always Relialble
Always reliable and more often than not delivered within the stated delivery times
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Hermes improved their service in the last couple of months. They deliver all the parcels we ship on time. If there is any problem with delivery, they deal with it quick and resolve it without any...

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TC
Trusted Customer
Wolverhampton
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Hermes.
My courier mike is always helpful and friendly. Only problem i have is when he has a holiday no one collects my parcels.
TC
Trusted Customer
Sunderland
6 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
PERFECT, EFFICIENT COURIERS
Excellent service, friendly staff, fantastic prices and super efficient delivery. defo tell my friends to use your services, 10/10
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
Excellent service
A very good service, which I use often and I have experienced no problems at all with the service that they provide. Would definitely recommend to others who need to send parcels.
Trusted Customer
6 years ago
Date of purchase: 08/28/2018
The New National Postal service
Excellant - easy and simple service, no nonsense. Started using Hermes after being squeezed and let down by our friends at the *** too many times
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.