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The UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops & Lockers.

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ratings over the past year

Hermes is no longer an active Feefo customer
Displaying all 12,778 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Easy to use and quick delivery
TC
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Definitely use again
Brilliant
TC
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
They really don't care - Avoid!!
Rotten Service - Avoid and use someone else to deliver your parcels. Been a loyal customer since their beginning around 8 years, sent hundreds of parcels, and now the weight police have ruined our...

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Trusted Customer
7 years ago
Date of purchase: 08/28/2018
MISLEADING as advertised as compenstion "its not!"
They claim to offer compensation!!! Though that is not truthful & IS VERY MISLEADING If they damage your parcel and you give your eBay customer a full refund on that transaction, "as that's honest...

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Trusted Customer
7 years ago
Date of purchase: 08/28/2018
Excellent Service. Thanks!
No problems at all. Collected and delivered as expected. Thank you!
TC
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Always on time and always delivered
TC
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Good and reliable .
TC
Trusted Customer
Woking
7 years ago
Date of purchase: 08/28/2018
What Trusted Customer said about Hermes:
Utterly appalling. Lost my parcel and refused to pay compensation despite
Utterly appalling. Lost my parcel and refused to pay compensation despite my having paid for extra insurance.
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
So far I'm very happy with the service I have received
Trusted Customer
7 years ago
Date of purchase: 08/28/2018
Excellent.
Excellent service. Alwayys very polite courier.
About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.
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Hermes Group, Capitol House, 1 Capitol Close, Morley, LEEDS, West Yorkshire, LS27 0WH, United Kingdom
Why trust Feefo reviews?

About Hermes
We’re Hermes, the parcel people. We’re the UK’s consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 630 million parcels a year with a mission to be the UK’s carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford. We’ve grown over the years, with an increasing number of hubs and depots across the country, a constantly expanding number of ParcelShops and a growing friendly, local courier network. In 2009, we launched our customer to customer business offering a cheaper, easier, faster way to send parcels. Since the launch, we’ve added lots of extra services, including international delivery, print in-store devices in our ParcelShops, safe place photos and renewable energy fuelled vehicles. We’re now the largest parcel delivery business in the UK offering 7-day delivery solutions for anyone who wants to send a parcel. We work alongside 80% of the UK’s top retailers including Next, ASOS, John Lewis, M&S and Pretty Little Thing.