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MSL Reviews | Customer Service Reviews for https://www.feefo.com/reviews/msl | Feefo

Displaying all 2,333 reviews

Ms Helen Clark

7 years ago

Date of purchase: 10/26/2016

What Ms Helen Clark said about MSL:

good !

MSL Quality Team

MSL

7 years ago

Dear Ms Clark

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

Mr Chris Booth

7 years ago

Date of purchase: 06/13/2017

What Mr Chris Booth said about MSL:

It took to long to get the clearance for the repairs to go ahead

MSL Quality Team

MSL

7 years ago

Dear Booth

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

See full customer review

Mrs Linda M Greenaway

Cornwall

7 years ago

Date of purchase: 04/25/2017

What Mrs Linda M Greenaway said about MSL:

Very satisfied

I would definitely recommend MSL, everything was dealt with vey efficiently.

MSL Quality Team

MSL

7 years ago

Dear Mrs Greenaway

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/20/2017

Polite and professional. Was able to keep me updated with pregress of repair.

MSL Quality Team

MSL

7 years ago

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 01/19/2017

Took ages for the repair to take place? At your accredited repairer, also I was then given next to no time to return the replacement vehicle before receiving a curt email informing me I'd no longer...

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MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 03/12/2016

Can these companies be tightly regulated?

Constant badgering and threatening letters to me due to the issue MSL had or was having with third party which was excessive fees MSL was charging for hire vehicle, solicitors who was representing me...

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MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

See full customer review

Trusted Customer

7 years ago

Date of purchase: 06/22/2017

**** service

MSL is a mickymouse car hire company. They just supply basic cars to insurance customers. They claimed that I drove over the speed limit, and that I abused their car. This was just an excuse to not...

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MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

See full customer review

Mr Neil Harrison

7 years ago

Date of purchase: 06/16/2017

What Mr Neil Harrison said about MSL:

Have no complaints at all. Everything explained really well by all the people involved.

MSL Quality Team

MSL

7 years ago

Dear Mr Harrison

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

Mr Oksen Torosyan

7 years ago

Date of purchase: 07/09/2017

What Mr Oksen Torosyan said about MSL:

Easy and efficient

Everythig was handled very professionaly

MSL Quality Team

MSL

7 years ago

Dear Mr Torosyan

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

Mr Moshudi Hadi

7 years ago

Date of purchase: 04/01/2017

What Mr Moshudi Hadi said about MSL:

Very competent and professional they handled my case really well.

MSL Quality Team

MSL

7 years ago

Dear Mr Hadi

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

See full customer review

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About MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

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