Service was great and answered my question promptly.
Neil
Moth-Prevention.com
7 years ago
Thank you for your kind feedback
Product reviews
Neil
Moth-Prevention.com
7 years ago
We're sorry to read that our Kit has not reduced your moth problem - that really is very strange. Please do get in touch with our team so that we can understand what has not worked for you! We'd really like to help. As well as our Best Selling Moth Traps your Kit contains professional grade Killer Sprays and Foggers (as used by the Pest Controllers), capable of killing much 'tougher' insects than moths, so you should have seen a consider improvement if cleaning the room beforehand and following the enclosed User Guide.
Kind regards,
Date of purchase: 07/10/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Moth-Prevention.com:
The product smells so bad, and the clothes in the closet stink after 1 day .
I purchased 4 units, and I would love to return the 3 unopened ones.
Can you help me?
Neil
Moth-Prevention.com
7 years ago
We're sorry to read that you're not happy with your order. We will be very happy to take the three remaining items back from you.
I will arrange for a Return label to be emailed to you this week - there will of course be no charge for the return.
We hope that you have not been disappointed with our service though? You have only given us a single star when it was the smell of the product that was not suitable to you.
Date of purchase: 07/21/2018
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Trusted Customer
7 years ago
I have to sad bad since I have not received what I ordered and paid for yet.
Please track what was sent and resend them to me at 14 Dartmouth Sreet, Boston, MA. 02116
Julianne
Neil
Moth-Prevention.com
7 years ago
We're sorry to read that you've not received your order to date. It would seem that your order has been lost in transit and we would be very happy to reship if it has still not arrived? Checking our database here we can not see a record of you reaching out to us prior to this independent Review request, so we were not aware of any delay.
Please get in touch with us personally so that we can assist you. Our email address is help@moth-prevention.com
Kindest regards
Date of purchase: 07/14/2018
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TC
Trusted Customer
Bayonne, NJ
7 years ago
What Trusted Customer said about Moth-Prevention.com:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.