My 1 star review (should be ZERO star) is for customer service and for the products. First of all there is no phone number to contact to. I asked them by email to contact me with series of questions...
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Product reviews
Date of purchase: 08/28/2018
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Moth-Prevention.com:
When I opened a box a cloud of white dust came out. I breathed it in, It got on my skin, my clothes and the surrounding area. I immediately contacted Moth Prevention by e-mail for help as there was...
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Neil
Moth-Prevention.com
7 years ago
We are so sorry to read that you have had this happen to you. I can see within our system that you emailed over the weekend. We operate email Customer Service on a Monday - Friday, so one of our team will respond to you directly today.
Please rest assured that this is not something that should have happened and we take great care in the packing and shipping of our products. Something must have happened to the shipment in transit for such a thing to happen.
Not only did this catch a moth (and a few other little flies!) within an hour of being hung, it also was super discrete and no one who has visited my home has noticed them tucked away by the...
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