My package arrived all crushed/damaged and I didn't receive my entire order - A total wast of $73!!!! I don't have the time or energy to fight with customer service to get a refund or the rest of my...
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Neil
Moth-Prevention.com
6 years ago
We’re sorry to read that your parcel has reached you in a damaged condition. We only wish that you had considered investing the time you gave to leave this review to actually contact us - we respond to emails within 24hrs and would have been happy to offer you with a refund or replacement order! To leave us a one star review for our Customer Service which states that you “don't have the time or energy to fight with customer service” seems strangely counterintuitive and does not give us a chance to provide you with said Customer Service. It’s important to note that a parcel arriving damaged is down to an accident occurring in transit - We would never send out product in a damaged condition or within inadequate packaging. Please do reach out to us directly if you would like us to assist you with your damaged parcel.
These traps are easy to set up, last 90 days, and are very effective at catching moths. I tried side-by-side comparisons with other moth traps, and the MothPrevention traps were MUCH more effective...
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