The top panels provided had chipped edges and a uneven gaps, bench was also a pain to put together. Customer service sent out replacement top panels so it's fine now but was a long frustrating...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
We appreciate all customer feedback, as it helps us to improve our processes and deliver a better customer experience.
Mocka's customer service was amazing and I don't say that lightly. I had a few issues with damage goods and when I contacted Mocka they were super quick to reply and super quick to send out new stock...
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the wonderful review and for taking the time to share your feedback with Mocka. Our priority is customer service, and we are ecstatic that we met that mark!
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. We really appreciate it.
Date of purchase: 09/15/2022
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Jane Lauria
3 years ago
What Jane Lauria said about Mocka Australia:
Purchased a chest of drawers and change table. Both items came damaged in the box. Items were fairly priced for the ok quality. Not sure if I’d purchase again.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to place a review, it means a lot to us!
Date of purchase: 09/15/2022
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david
3 years ago
What david said about Mocka Australia:
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Date of purchase: 10/01/2022
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Jeanette shepherd
3 years ago
What Jeanette shepherd said about Mocka Australia:
Stil haven’t received item and have been in contact about shipping but there hasn’t been much updates.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your review and we do appreciate your feedback.
We are currently liaising with the couriers regarding this delivery and will be in touch as soon as we have further updates.
Product reviews
Date of purchase: 09/15/2022
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david
3 years ago
What david said about Mocka Australia:
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Product reviews
Date of purchase: 10/01/2022
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AMANDA GUBBINS
HAMILTON
3 years ago
What AMANDA GUBBINS said about Mocka Australia:
Very prompt delivery and tracking messages along the way so I knew exactly when the package would arrive
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your kind words and we look forward to seeing you again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
