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Mocka Australia Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

HW

Hannah Webb

3 years ago

What Hannah Webb said about Mocka Australia:

Dining chairs are great. Tahoe bedside table came with a bent screw. Also I specified for the delivery to be left around the side, but it was left at my front door .

Mocka Customer Service AU

Mocka Australia

3 years ago

Thank you for your review, we appreciate your feedback. We will contact you directly via email and look forward to resolving the issues you are having.

Date of purchase: 09/15/2022

0

Trusted Customer

3 years ago

Great kids furniture

Fast and efficient service

Mocka Customer Service AU

Mocka Australia

3 years ago

Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!

Product reviews

Date of purchase: 09/13/2022

0

Trusted Customer

3 years ago

Slow delivery and average communication

Communication regarding the delayed delivery could have been better. Should set realistic expectations about how long it would take and how to get updates. Ended up taking over 3 weeks to metro...

Mocka Customer Service AU

Mocka Australia

3 years ago

Thanks for sharing your review with us and the community, it sounds like we've created a frustrating experience and please be assured this was never our intention. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We can’t fix the past, but you have our commitment to review our processes and ways in which we can improve for the future.

Date of purchase: 09/14/2022

0

Trusted Customer

3 years ago

Great little table

Mocks have a great range of products at great prices, their communication is fantastic and the website is user friendly.

Mocka Customer Service AU

Mocka Australia

3 years ago

We are thrilled to have you as part of the Mocka family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon.

Product reviews

Date of purchase: 09/16/2022

0

RH

Rick Hill

3 years ago

What Rick Hill said about Mocka Australia:

Product and timeliness

Mocka Customer Service AU

Mocka Australia

3 years ago

We are grateful that you took the time out to leave us a review.

Product reviews

Date of purchase: 09/17/2022

0

Trusted Customer

3 years ago

Simple

Fast delivery, great communication.

Mocka Customer Service AU

Mocka Australia

3 years ago

We take pride in knowing our customers are happy with their experience.

Product reviews

Date of purchase: 09/13/2022

0

VB

Vicki Bond

3 years ago

What Vicki Bond said about Mocka Australia:

Beautiful cushions

I was very happy with the products I bought from Mocka,

Mocka Customer Service AU

Mocka Australia

3 years ago

You’re the best, thank you for sharing your positive experience!

Product reviews

Date of purchase: 09/10/2022

0

Trusted Customer

3 years ago

Great service, speedy delivery and looked just as good as the photo

Mocka Customer Service AU

Mocka Australia

3 years ago

This review made our day! We really appreciate it.

Product reviews

Date of purchase: 09/16/2022

0

AD

Amela Dajic

3 years ago

What Amela Dajic said about Mocka Australia:

I've emailed them 10 days ago about a faulty side of the cot and still no answer 😕

Mocka Customer Service AU

Mocka Australia

3 years ago

Thank you for your review, we appreciate your feedback. We will contact you directly again regarding this issue as we can see our Customer Service team have previously responded. Please also keep an eye out in your spam/junk folders just in case.

Product reviews

Date of purchase: 09/16/2022

0

Mocka Australia Reviews

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Sadie BuffetMore reviews of this product (83)View product websiteLooks great in my hubby's office. He did have some trouble with putting this one together though.

Ida Rattan Bench Seat - Grey - CLEARANCEMore reviews of this product (6)View product websiteIt's light to move but sturdy. It was easy to put together. My dog and cat fight over who gets to sleep on it.

Velvet Round Cushion - Sage GreenMore reviews of this product (1)View product websiteColour was perfect , lovely cushion

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Orlando Cot - CharcoalMore reviews of this product (1)View product websiteLooks good, but so flimsy

Orlando Cot Toddler Bed Half Frame - CharcoalMore reviews of this product (1)View product websiteGreat for transition to toddler bed.

Mocka Essentials 6 Cube Unit - Grey DoorsMore reviews of this product (4)View product websiteReally hard to assemble..

Nero Cot MattressMore reviews of this product (114)View product websiteGood value for the money.

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