I purchased during a free delivery promotion. My order was still dispatched and delivered promptly, as described. Ordering was easy and Is as kept up to date on status.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for the great review! We’re so happy you loved your experience and thanks heaps for shopping with Mocka!
Product reviews
Date of purchase: 09/24/2022
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Trusted Customer
3 years ago
I was kept informed at all times as to where and when to expect my goods. They arrived very quickly
Mocka Customer Service AU
Mocka Australia
3 years ago
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Called them to advise broken good call.
Advised to email.
No reply to email to date.
Two tables arrived crushed
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for taking the time to bring this to our attention! If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. We've reached out via phone and email again and we look forward to working with you to resolve the concerns as quickly as possible
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for sharing your review with us and the community.
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for letting us know about this and we are sorry to hear that your experience was not up to standards
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for letting us know about this and we are sorry to hear that your experience was not up to standards
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for letting us know about this and we are sorry to hear that your experience was not up to standards
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for letting us know about this and we are sorry to hear that your experience was not up to standards
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.