Prompt and courteous response. My comp decided to put in my old address. I realised shortly after and emailed them. They promptly responded, corrected it
Mocka Customer Service AU
Mocka Australia
3 years ago
Thanks for your feedback, we appreciate it! We're so glad to hear you enjoyed your Mocka experience!
Product reviews
Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to give your feedback. if you do have any concerns regarding the Dakota Bedside Table please do not hesitate to contact us!
Date of purchase: 09/23/2022
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Trusted Customer
3 years ago
The quality is very good! I bought it when is on sale and free shipping good service.
Mocka Customer Service AU
Mocka Australia
3 years ago
We're ecstatic that we met the mark! Hope to see you again soon!
Thank you for taking the time to share your experience with us.
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Mocka Customer Service AU
Mocka Australia
3 years ago
Thank you for taking the time to write about your experience and thank you for shopping with Mocka!
Date of purchase: 09/20/2022
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Clarissa Van Der Merwe
3 years ago
What Clarissa Van Der Merwe said about Mocka Australia:
The bedroom package is absolutely beautiful but I think they should change the service they use for delivery as when my bed arrived one of my parts was broken and I’ve been waiting 2 weeks for a...
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Mocka Customer Service AU
Mocka Australia
3 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
I didn’t get part of my order and instead of replying to my emails and resending Mocka has just simply not replied. We needed a bed for our air bnb guests and it didn’t arrive so we had to cancel...
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! You are able to contact us on 1300 466 252 (Monday to Friday), or at hello@mocka.com.au
anytime.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
