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Luxury Gold Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,945 reviews

Trusted Customer

Feefo Verified

8 years ago

It was our fourth gold trip and would recommend all of them.

Dale

Luxury Gold

8 years ago

We’re extremely pleased to learn that the Ultimate Italy itinerary is another one of our exciting trips that you enjoyed and would recommend to our future travellers. What’s more, we are delighted that you felt able to take in more with us than you would have on your own and we hope to share a fifth Luxury Gold experience with you in the future.

Product reviews

Date of purchase: 05/20/2018

Trusted Customer

Feefo Verified

8 years ago

Great trip but should be billed as strenuous. Not all hotels we up to par.

Tour director and bus driver were both excellent.

Product reviews

Date of purchase: 05/20/2018

Trusted Customer

Feefo Verified

8 years ago

Excellent tour of Italy

Excellent customer service - the local experts were exactly that - knowledgeable and organized - I don't think we could have had better guides. Our tour director was very accommodating - I asked if...

Product reviews

Date of purchase: 05/20/2018

Rene Gulmini

Feefo Verified

8 years ago

What Rene Gulmini said about Luxury Gold:

Lovely tour but I did hand in my scoring card to our Tour guide

Dale

Luxury Gold

8 years ago

Thank you for providing your Travelling Concierge with your post-trip feedback and we are delighted that you had a great time with us in Japan. We hope that your journey truly surpassed your expectations and to share more luxurious travel experiences with you in the future.

Date of purchase: 05/20/2018

Jerrol Kain

Feefo Verified

8 years ago

What Jerrol Kain said about Luxury Gold:

Excellent tour execution by Viviana

The local experts were exceptional , Yes

Product reviews

Date of purchase: 05/06/2018

Doris Tavernas

Feefo Verified

8 years ago

What Doris Tavernas said about Luxury Gold:

Liked the places offered on the tour.

Good hotels but rooms with no views. The best bus driver, our tour guide was good, but only did what she had to do. We've had better. Wasn't very helpful with restaurants or shopping. Had a...

Date of purchase: 05/04/2018

Robert Knight

Feefo Verified

8 years ago

What Robert Knight said about Luxury Gold:

Excellent guide (Karen), great driver (Owen), spectacular scenery, superb accommodation, fun-loving fellow travelers, and beautiful weather made the trip an outstanding success. Only issue: Via...

Dale

Luxury Gold

8 years ago

Your journey onboard via rail's the Canadian is intended to be a relaxing experience while you take in the scenic landscapes along the way. Therefore, we regret to learn about your significant delay and any inconvenience that you experienced as a result. As such, we have passed on your comments to our Operations and Quality Control Teams for their concern. Nevertheless, we remain very pleased to learn about the aspects of your trip that made your journey an outstanding success and we hope that we may have the pleasure of exploring many more remarkable destinations with you in the future.

Product reviews

Date of purchase: 05/12/2018

Trusted Customer

Feefo Verified

8 years ago

Well organized, top notch hotels, informative guide

Product reviews

Date of purchase: 05/20/2018

Trusted Customer

Feefo Verified

8 years ago

The location and quality of accommodations is good. The pace is also not too hectic which is ideal for people who have travelled extensively over the years. We have already visited many places and...

Product reviews

Date of purchase: 05/19/2018

Jennifer Mcmullan

Feefo Verified

Australia

8 years ago

What Jennifer Mcmullan said about Luxury Gold:

Egypt for the ultimate experience

Tour organisers and all tour guides were excellent and looked after us well. Nothing my was too much trouble for Rafat and Abdul. When my husband cut his finger on route to a temple Abdul found a...

Dale

Luxury Gold

8 years ago

Our guests' comfort and safety are our top priorities here at Luxury Gold. So while we regret to learn of your husband’s unfortunate incident, we are pleased to learn of the caring assistance that you were provided. Furthermore, we hope that we were able to help you gain a deeper insight into the Egyptian culture and we hope to share many more amazing experiences with you in the future.

Date of purchase: 05/19/2018

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Luxury Gold Reviews

Ultimate ItalyMore reviews of this product (346)View product websiteWe got to do things you couldn’t do by yourself

Ultimate ItalyMore reviews of this product (346)View product websiteA few too many things packed into the schedule. Moving around a bit too many times.

Ultimate ItalyMore reviews of this product (346)View product websiteThe "extras" made the trip special - the lunch and winetasting in Tuscany and the Italian cooking class with lunch were standouts. Also dinner in Rome at a resident's home. Early admissions and the...Read more

Ultimate ItalyMore reviews of this product (346)View product websiteWe hit the right places at the right time except for Florence when the AM tour got reset to PM. Had made other plans according to the posted schedule.

Trans Canadian Grandeur Via Rail PrestigeMore reviews of this product (5)View product websiteVia Rail: Prestige Class excellent, but wouldn't recommend the other classes...need urgent refurbishment. Train was 17.5 hours late, which was totally unacceptable, resulting on our missing the...Read more

Majestic JapanMore reviews of this product (83)View product websiteWell done, everything as expected well balanced tour and excellent hotels and meals.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteWell paced covering major attractions.

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