We liked that everything was included, not having to move every night and using the Shinkansens to visit places, and being able to buy the occasional meal when exploring on our own.
Jillian - Head of Operations
Luxury Gold
8 years ago
One of the many benefits of travelling on one of our Luxury Gold experiences is the comfort of knowing that all of the features of your trip are already included in the itinerary; therefore, we are delighted to learn that this detail helped to increase your enjoyment of this journey. Furthermore, we are also truly pleased that the pace of the itinerary and the modes of transportation were perfectly suited to your preferences, and we hope to welcome you back soon to explore more remarkable destinations with us in comfort and class.
Date of purchase: 05/20/2018
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Joyce Mcilwain
Feefo Verified
8 years ago
What Joyce Mcilwain said about Luxury Gold:
First class service and well co-ordinated by our travel concierge, local guides, drivers and support staff.
Dale
Luxury Gold
8 years ago
It is wonderful for us to read about the smooth coordination of your itinerary as it is our aim to ensure that every moment of your journey is seamless. What's more, we are very pleased that your time at Machu Picchu didn't disappoint and we hope that you have many more incredible memories from your time in Peru.
Product reviews
Date of purchase: 05/04/2018
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Trusted Customer
Feefo Verified
8 years ago
Tour Director (Ann Harness) was excellent and very well organised. The driver was also very good and helpful with all people on the tour.
Dale
Luxury Gold
8 years ago
We regret to learn of any miscommunication about your trip; we do operate special small group departures that are limited to just 24 passengers, however, these departures operate on specific dates that are highlighted in our itineraries. Nevertheless, we are very pleased that you were happy with the service that you received throughout your journey and we sincerely hope that you have still taken many memorable highlights away from your time in America's heartland.
It was great having a traveling concierge to manage details.
Dale
Luxury Gold
8 years ago
One of the key roles of our Travelling Concierges is to ensure that our guests' departure runs seamlessly and so we are delighted that the service that you were provided helped you to have an outstanding experience. Furthermore, we hope that you have returned home with many incredible memories from your time in South America.
Date of purchase: 04/28/2018
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Trusted Customer
Feefo Verified
8 years ago
Action packed tour with exceptional local guides with the right amounts of tour visits, free time, group dinners, etc. Also well organised and any issues resolved very quickly and thoroughly....
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Dale
Luxury Gold
8 years ago
It delights us to learn that the attentiveness and quick response of our dedicated team helped to ensure that your journey ran smoothly from start to finish. What's more, we are incredibly pleased that the itinerary lived up to your full expectations and we hope that you will join us again soon for another thrilling adventure.
Fantastic Tour Director(Max D) and coach drver (Eugene).
Excellent hotels.
Product reviews
Date of purchase: 05/19/2018
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Reginald Neindorf
Feefo Verified
8 years ago
What Reginald Neindorf said about Luxury Gold:
The service was good the only down side the car that was supposed to transfer us from Toronto airport wasn’t there to meet us. Had to make a phone call and was advised no car had been booked to pick...
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Dale
Luxury Gold
8 years ago
Thank you for taking the time to leave us with your impressions from the Indulgence in Eastern Canada trip, however, we are disappointed to learn that your transfer on arrival wasn't present to ****** you to your hotel. As a result, we will ensure with our trusted partners that our guests continue to enjoy a seamless and comfortable travelling experience in line with our high standards going forward. Nonetheless, we are pleased that the pace of the itinerary was well suited to your preferences and we hope to have the privilege of accompanying you to explore more destinations in the future.
Product reviews
Date of purchase: 05/19/2018
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Donald Sprague
Feefo Verified
8 years ago
What Donald Sprague said about Luxury Gold:
Great customer service. Exceeded our expectations.
Dale
Luxury Gold
8 years ago
One of the benefits of travelling with Insight Vacations on a Luxury Gold experience is the peace of mind that comes from knowing that all of the features of the trip are included in the itinerary and have been meticulously planned in advance. That said; we are delighted to learn that your journey exceed your expectations and we hope that you will join us again in the future to explore more exciting destinations in comfort and class.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.