Luxury Gold Reviews

We are always delighted to learn that our guests have experienced the outstanding service that we are recognised for here at Insight Vacations and we hope to demonstrate this again to you in the future. Furthermore, we are pleased that you were able to indulge in all of the experiences that you had hoped and we thank you for taking the time to leave us with your feedback.

Thank you for trusting us once again to provide you with a truly memorable guided holiday experience and we are delighted that your time on the Majesty of the Rockies surpassed your expectations. What's more, we truly look forward to welcoming you back to explore more incredible destinations with us in the future and we appreciate you posting some of the lovely moments that you captured. 

We are thrilled that the Indulgence in Eastern Canada itinerary lived up to your expectations and that you enjoyed taking in all of the spectacular scenery along the way.  What's more, we are very proud of the professionalism and passion of our dedicated team, and we’re incredibly pleased that they helped to make your time on the trip so memorable. 

It makes us happy to learn that you are sure that you will be travelling with Luxury Gold again soon and we welcome as well as look forward to our next adventure together. However, we regret to learn about the train delays that you experienced during your trip as we appreciate how frustrating this must have been. Nevertheless, we thank you very much for your feedback and we hope that you still left your time in Canada with many pleasant memories.

We are truly sorry to hear that the cuisine on this trip didn’t meet your expectations; as we strive to provide exceptional dining experiences that connect you to the rich, authentic flavours of each destination. Therefore, we will be investigating your concerns further to ensure that the provided meals continue to live up to our Luxury Gold standard. Nonetheless, we are so pleased that with this being your fourth trip with us to Italy that you still found this itinerary so exciting and we are delighted that the Optional Experiences enhanced your enjoyment of the trip. Furthermore, it is wonderful to learn that you have returned home with so many memorable highlights and we hope to welcome you back to travel with ease with us once again. 

It pleases us to learn that the professionalism of your Travelling Concierge and the careful attention that he showed to the individual needs of the group, helped make your time on the Ultimate Italy so enjoyable.  Furthermore, we are thrilled that your time in Tuscany stood out as a key highlight of your time on the trip and we hope to explore more incredible attractions with you in the near future.

When journeying in North America, our trusted partners and your ground handlers Destination America operate our departures; which is why our Insight Experts would have advised you to contact them directly to rectify any on trip issues. Furthermore, their contact information can be found at the beginning of the itinerary; however, we still regret to learn of the complications that you encountered at the start of your trip and we have passed on your feedback to our Operations Team to help ensure that any similar instances do not affect our guests in the future. Nevertheless, we would like to thank you for your suggestions and we truly hope that you have still left your journey in the south with many exceptional experiences. 

Thank you for your suggestions that we have passed on to our Product Development Team for their concern, at Insight Vacations, we are committed to ensuring the most comfortable and enjoyable travelling experiences for our guests. That said; we are very pleased that you relished your overall time on the trip and we hope that you will join our professional team again for another excellent adventure.