Overall the experience was fantastic and I would certainly recommend Luxury Gold to other interested parties, however, I would ensure they understood that the Coach (Bus) portion of the journey was...
As always, the staff, guides, and driver were excellent. However, categorizing the tour as "Luxury Gold" is not deserving. Our first hotel and welcome dinner where not up to par. Hotel location...
Read more
Dale
Luxury Gold
8 years ago
At Luxury Gold, we understand that where you stay on your trip is really important. That is why; whether centrally located next to cultural attractions or in scenic areas with spectacular views, we endeavour to make certain that each hotel brings something special to our itineraries. Nevertheless, we regret to learn that you were disappointed with one of the accommodations on the trip and that you felt the welcome dinner fell short of our high standard. Therefore, we will be looking into these concerns further to ensure that any necessary improvements are made to the itinerary. What's more, we thank you for your additional suggestions and sincerely hope that you have left your time in France with some outstanding experiences.
This trip was not luxury gold. Renessaince hotel was a late night party stop on Saturday and Sunday night until after 1 am. First dinner was not luxury. Cramped in the side of a small restaurant with...
Read more
Kyle
Luxury Gold
8 years ago
Thank you for sharing constructive feedback, as these first-hand insights will be carefully reviewed and enhancements will be made if appropriate. Our team, in collaboration with our regional partners, strive to deliver the most Exclusive VIP Experiences to our valued guests. It is for this reason that we regret to learn that you felt some of the exceptional cuisine fell short of the high standards we're recognized for. Please allow us to apologize for any discomfort caused as a result and reassure you that these comments have been forwarded to our Quality Control team for further evaluation. We otherwise sincerely hope your experiences in France were particularly uplifting and that we have the chance to restore your full trust in Luxury Gold.
We went on a vacation to Italy through Luxury Gold Insight Vacations in April/May 2018. It was incredible, and I have hardly stopped raving about the excellent experience. Our Tour guide Karen was...
Read more
Product reviews
Dale
Luxury Gold
8 years ago
We are aware of the vital role that our Travel Directors play in the success of your departure. Yet still, we are thrilled to learn about the professionalism displayed during the course of your trip. It makes us just as happy to know that the seamlessness of your journey ensured that you were able to make the most out of time in each destination and we look forward to you joining our dedicated team to explore more fascinating destinations in comfort and class.
I would recommend Luxury Gold offerings but I have some mobility issues and do not think that the walking over cobblestones in the Old Quebec City tour is safe for handicap people and this was not...
I have traveled with ALL the groups: Tauck, Collette, Premier, Mayflower, etc. for 20 yrs. This was my first Luxe Gold trip and I am pleased beyond belief. Their itinerary was perfectly planned and I...
Read more
Kyle
Luxury Gold
8 years ago
Thank you so much for the kind words about your experience on the "Splendour in the American Heartland" guided holiday. Our dedicated team works diligently to ensure every detail of your Luxury Gold journey is perfectly planned, personalized, and truly unforgettable. We're pleased to learn of your excellent time away and we hope it encourages you to embark on a new adventure to another exciting destination.
Product reviews
Date of purchase: 06/24/2018
0
Share
GD
Geoffrey Deacon
Feefo Verified
Toowoomba
8 years ago
What Geoffrey Deacon said about Luxury Gold:
The trip went very well and I would recommend the trip to others
Product reviews
Dale
Luxury Gold
8 years ago
We are delighted that your time in Canada was exactly as you had anticipated and we hope that enjoyed taking in all of the remarkable sights. What's more, we are extremely pleased that you would recommend this itinerary to those you hold dearest and we hope that you will join us again soon for another seamless travelling experience.
while most of the aspects of the tour were great with an excellent tour guide, coach driver and accommodation, I felt that it didn't quite meet my expectations of a "luxury gold" experience.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.