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Luxury Gold Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 3,945 reviews

Isobel Sherwood

Feefo Verified

8 years ago

What Isobel Sherwood said about Luxury Gold:

I would recommend them to my friends. Service was exceptional in all but one instance and it was very minor.

Product reviews

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

First-class hotels, dining, tour guides,and optional excursions

Product reviews

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

Service was as good as expected

Product reviews

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

Excellent Tour

Every comfort was taken care of. The bus was spacious and comfortable, the tour guide knowledgeable and personable. Accommodations were outstanding.

Product reviews

Date of purchase: 06/09/2018

Joy Willis

Feefo Verified

8 years ago

What Joy Willis said about Luxury Gold:

A very well organised and enjoyable holiday.

Dale

Luxury Gold

8 years ago

At Insight Vacations, we endeavour to ensure that our guests' dietary requirements are always met as we appreciate how frustrating a situation such as you have mentioned can be. Also, we regret that you weren’t pleased with the condition of the rooms onboard your ship. As a result of your feedback, we will be ensuring that these concerns are addressed with the ship management and that they are reminded of the high-quality experiences that we expect for our guests. Nevertheless, we truly hope that you have taken many lasting moments away from your recent holiday in Canada.

Product reviews

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

Wonderful trip...a must do.

Wonderful food and accommodations. Nice size group. Great activities and fabulous tour director. Only problem was noisy hotel in Kelowna...drunks fighting in parking lot outside my window.

Dale

Luxury Gold

8 years ago

It saddens us to learn that disturbances outside of your hotel disrupted your rest; however, we are delighted that you had an overall comfortable experience at the accommodations during your trip. Furthermore, we are pleased that you have taken many memorable highlights away from your time on the Majesty of the Rockies and we hope to help you explore more wonderful places that you have always wanted to visit.

Product reviews

Date of purchase: 06/16/2018

Trusted Customer

Feefo Verified

8 years ago

Excellent Majestic Switzerland tour experience

Our tour concierge, Susan, was excellent as she was able to provide good knowledge of the regions we travelled to and made the tour easy for us, meaning she promptly attended to any issues that...

Dale

Luxury Gold

8 years ago

We are delighted to have you re-join us to explore another remarkable destination and we are delighted that you had a wonderful time taking in all of the attractions across Switzerland. What's more, we have passed on your comments about the welcome dinner to our Quality Control Team for their enquiry and we hope that you will join our dedicated team again soon for another seamless travel experience.

Product reviews

Date of purchase: 06/17/2018

Douglas Sivyer

Feefo Verified

8 years ago

What Douglas Sivyer said about Luxury Gold:

My wife and I were thoroughly impressed with our trip. We felt very spoilt and stay in amazing hotels, ate wonderful meals saw breathtaking sighrs. For us a once in a life time experience

Dale

Luxury Gold

8 years ago

We love taking our guests to spectacular destinations and helping to ensure unforgettable experiences. For this reason, we are delighted that your time on the Trans- Canadian Grandeur was one you won’t be forgetting quickly. With great meals, wonderful staff and amazing food as well as accommodations in many more of our itineraries, we hope to welcome you back for another rewarding travel experience in the future.

Product reviews

Date of purchase: 06/09/2018

Trusted Customer

Feefo Verified

8 years ago

A very enjoyable 8 day vacation

Great and knowledgeable trip director. Marvelous accommodations.

Product reviews

Date of purchase: 06/16/2018

Sharon Postnieks

Feefo Verified

8 years ago

What Sharon Postnieks said about Luxury Gold:

They were available to answer phone questions asked by my travel rep.

Product reviews

Date of purchase: 05/26/2018

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Luxury Gold Reviews

Majesty of the Rockies GoldLeafMore reviews of this product (231)View product websiteThe Doubletree was a nice hotel. However, I ended up having to unplug the refrigerator because it was rattling. We were right by the elevator which was very noisy and compared to what we had been...Read more

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteI especially enjoyed the combination of a land tour of the great cities in eastern Canada and a cruise to the Maritimes to view Canada's natural beauty. I wonder, though, why the cruise did not...Read more

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteThe need to run the water at the Frontenac in Quebec for almost 30 minutes to obtain hot water for showering was a disappointment and a waste of water

Majesty of the Rockies and Alaska Cruise Verandah Stateroom GoldLeafMore reviews of this product (28)View product websiteGood range of activities and plenty of great things packed into the time along with enough free time to personalise the holiday.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteComment relates to cruise only. Veranda Stateroom looked a bit shabby. Basin in bathroom had a large crack in it. They said they would replace it but repaired with silicone. Man who checked the work...Read more

Majesty of the RockiesMore reviews of this product (231)View product websiteFulfilled my bucket list to see Butchart Gardens, Lake Louise and Banff.

Majestic SwitzerlandMore reviews of this product (94)View product websiteItinerary was good, not too fast paced and enjoyed free time as you could go off and explore different places. Overall, hotels we stayed at were comfortable and clean.

Trans-Canadian GrandeurMore reviews of this product (15)View product websiteThe experience was one we will always remember, staff were helpful, polite, always there if needed. Meals were wonderful.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteItinerary was fine. There was a lot of things to see, except I would have appreciated an earlier dinner time.

Indulgence in Eastern CanadaMore reviews of this product (163)View product websiteLoved the richness of the hotels and the unique restaurants plus the down to earth stops for lunch at a market, etc. which made the Canadians cities memorable for me.

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