Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Lombok is no longer an active Feefo customer
Displaying all 205 reviews
CU
Customer
7 years ago
Date of purchase: 03/21/2018
What Customer said about Lombok:
sold me an out of stock item
They sold me an item that was out of stock and took ages to get my money back
1
Share
Trusted Customer
7 years ago
Date of purchase: 02/23/2018
Terrible Customer Service
Placed order and after 3 weeks my item still hadn't arrived. Rang Customer Services to chase, however I was told they only take messages and someone else would ring me back within 48 hours. This...

Read all
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 04/02/2018
Good product
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 05/10/2018
Lovely item - great quality and delivered very promptly.
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 03/30/2018
Excellent product outstanding delivery
Reason for four stars is there was no confirmation received of our order, no acknowledgment that money was received / taken. We had to chase the company. However, excellent product that we are...

Read all
Product reviews

0
Share
CU
Customer
7 years ago
Date of purchase: 04/21/2018
What Customer said about Lombok:
Would not know have not received
have not received product although was due few weeks ago now told delayed till July !
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 04/01/2018
Five star customer service
Things go wrong and that's life, it's how an organisation responds in such a situation! Lombok customer services were brilliant 😊. Thank you, will always shop with you for that security alone!
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 01/08/2018
Spot on! Will definitely buy from Lombok again...
Product reviews

0
Share
CU
Customer
7 years ago
Date of purchase: 02/03/2018
What Customer said about Lombok:
It took 3 months for stools to arrive and every time I chased I was given a different timeline so v poor. Uaromer werbice and after sales care. I should have been given delivery times at time of...

Read all
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 04/04/2018
Haven’t received product therefore can’t review
Product reviews

0
Share
About Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.
Read all
Whitehead Trading Park, 4 Coomber Way, Croydon, Surrey, CR0 4TQ, United Kingdom
Why trust Feefo reviews?

About Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.