Service
0
/5
Product
0
/5

5

4

3

2

1

0

0

0

0

0

0

ratings over the past year

Lombok is no longer an active Feefo customer
Displaying all 205 reviews
CU
Customer
7 years ago
Date of purchase: 04/15/2018
What Customer said about Lombok:
The delivery which was supposed to be delivered within 5-6 weeks postponed another 6-8 weeks. Terrible experience with Lombok.
0
Share
Trusted Customer
7 years ago
Date of purchase: 04/17/2018
Shocking Customer Service
Terrible customer service
Product reviews
0
Share
Trusted Customer
7 years ago
Date of purchase: 05/16/2018
Don't bother
Terrible customer service
Product reviews
0
Share
Trusted Customer
7 years ago
Date of purchase: 04/16/2018
Poor delivery commitments
I'm still waiting for the product. communication about delivery has disappeared.
0
Share
Trusted Customer
7 years ago
Date of purchase: 03/19/2018
Item arrived very quickly after ordering
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 01/08/2018
Post-sale customer service lacking
After i found some defects in the furniture I purchased i made numerous efforts to contact them but they never returned my calls
0
Share
CU
Customer
Surrey
7 years ago
Date of purchase: 01/13/2018
What Customer said about Lombok:
Very poor customer experience.
Customer experience very poor. Almost impossible to communicate with Lombok over the phone. Misleading advertising gets customers to buy products which are not in stock and thaw more than 6 months to...

Read all
Product reviews

0
Share
Trusted Customer
7 years ago
Date of purchase: 02/02/2018
Very Satisfied.
Lovely lampshades and the colour is a good neutral.Fast dispatch and extremely well packaged.
Product reviews

0
Share
CU
Customer
7 years ago
Date of purchase: 03/01/2018
What Customer said about Lombok:
Dining table
Great service beautiful table
0
Share
Trusted Customer
7 years ago
Date of purchase: 05/09/2018
Fantastic service
Great staff in store, really helpful and pleasant to deal with.
0
Share
About Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.
Read all
Whitehead Trading Park, 4 Coomber Way, Croydon, Surrey, CR0 4TQ, United Kingdom
Why trust Feefo reviews?

About Lombok
Founded in 1998, Lombok is a multichannel homeware brand selling exclusive, inspirational, high-quality, handcrafted furniture, lighting and accessories. Well-known for our Eastern/Colonial-inspired dark teak furniture, we’ve expanded our product range in recent years to include complementary styles that use other materials such as reclaimed woods. We’re concerned about the environment. So any timber we use is sourced from sustainable plantations with internationally recognised certification. Our products are sourced from the Far East, India and Vietnam, with designs exclusive to Lombok. All our ranges are constantly reviewed and refreshed with new designs and finishes introduced in line with design trends and customer demand. But unlike other brands, many of our collections are continuously in stock enabling our customers to buy pieces of furniture from the same collection over a period of time.