This is the worst liner ever. If it has enough space for the pool it will be a miracle. We tried to install it when the water was about 4 inches deep it pulled away from the wall on two sides. the...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're so sorry you are experiencing this issue with your liner. We would like to help you with this issue. Please contact our expert customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We are sorry your liner didn't meet expectations. We would love to help with your order. Please contact customer support at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for assistance. Thank you!
Although I had an issue with my initial shipment not being fulfilled accurately, the missing items were sent out quickly after I sent proof of non delivery in. My concern was the missing items were...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Susan, we're so sorry for this mishap. Our shipping team tries its best to package materials as safely as possible, but I will bring this up with our management team. We hope that you're all right, and we encourage you to contact our customer support team at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST so that we can assist you further!
Product reviews
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Susan! We're glad that you enjoyed your shock! Thank you for your feedback!
Date of purchase: 05/27/2023
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Paul Chardoussin
Feefo Verified
Flemington, NJ
3 years ago
What Paul Chardoussin said about Poolsupplies.com:
Products are always High Quality and orders are shipped and received quickly.
Tyler Jones
Poolsupplies.com
3 years ago
Thank you Paul. We work hard to meet expectations like yours and we're happy to hear we hit the mark for you.
Not happy with product and really dissatisfied I have to pay shipping to send it back
Rachel Jennetti
Poolsupplies.com
3 years ago
Hello! We're sorry you didn't enjoy your purchase, and we apologize for the inconvenience. If you have any questions or concerns about our return policy, you can read about it at poolsupplies.com/page/returns-policy or contact customer support at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST. Thank you for your feedback!
Great description of the product. Responded quickly to process my order with fast shipping. Received in 2 days as stated on map that shows estimated arrival
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate you taking the time out to leave this great feedback, Jason! Thank you for being our customer.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
Please let us know if there is anything you need help with!
My order was missing a minor component, I emailed customer service and had a response in 48 hours, including a tracking number for the required component. great service, products were assembled and...
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Tyler Jones
Poolsupplies.com
3 years ago
We love our customer service team! Thank you so much for being our customer and if you have any questions please let us know.
Product reviews
Tyler Jones
Poolsupplies.com
3 years ago
All things we love to hear!
Tyler Jones
Poolsupplies.com
3 years ago
Thank you for being so understanding! Please let us know if there is anything else you need help with!
Super fast shipping and item as described. Does not get much better! What more can you ask for? Price was competitive as well. Will be buying from here from now on.
Tyler Jones
Poolsupplies.com
3 years ago
We work hard to make sure our prices are always competitive and that our shipping is lightning fast! We appreciate the great review, Jason. Thank you for choosing PoolSupplies.com
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
