While I had no issue with the CSR who answered my call (she was very polite and pleasant), I have a major issue with the return policy. I relied upon the photo on the website (see below) to order...
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Theresa! We're sorry you didn't enjoy your experience shopping with us. We encourage you to contact customer service at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST for help with this issue. We appreciate your review!
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Rachel Jennetti
Poolsupplies.com
3 years ago
Hello Theresa! We're glad you had a positive experience with our Customer Service Representative. We're so sorry you didn't enjoy your shopping experience, and we would like to make things right. Please contact us at 1.800.356.3025 or support@poolsupplies.com Monday-Thursday 8 am-8 pm, Friday 8 am - 7 pm, or Saturday & Sunday from 9:30 am - 5:30 pm EST so we can assist you and answer any questions you may have. Thank you for your feedback!
Date of purchase: 06/05/2023
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Denny Schlauch
Feefo Verified
3 years ago
What Denny Schlauch said about Poolsupplies.com:
Product was at my door step in two days. There service was top notch.
Tyler Jones
Poolsupplies.com
3 years ago
We appreciate the kind words, Denny! Fast shipping is a priority for us.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
